Question about Samsung SCX-4828FN All-In-One Laser Printer

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Paper keeps getting stuck underneath the toner even after i unjam it

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Posted on Jan 02, 2017

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SOURCE: Paper jam 2 but no paper is stuck

Most printers/faxes need more than one or two sheets of paper in the hopper in order for printing to commence. If it's not that, take out all paper. Turn off the printer/fax. Wait five minutes and turn printer/fax back on. With some printers/faxes, that almost acts like a re-boot. Good luck!

Posted on Mar 28, 2012

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Brother 2170W, toner is stuck after paper jammed. I try to pull out the toner (even with force!) but it stuck, there is a paper at the bottom that i can't pull either. I guess this paper holds the...


Hi there,
If the paper get stuck inside the printer you can also remove it fro the back of it. Open the back cover and try to remove the jammed paper inside of the printer. If still the paper can't be remove try again to removed the drum and toner.
Open the front cover or pull down the cover right above the brother logo infront of the machine then hold the handle of the drum and toner assembly.Pull the drum and toner assembly towards you, just put a little force on it. Then remove the jammed paper.
Just to make sure, remove the toner from the drum by holding down the tab on the side and lift the toner out. Look for any small piece of paper inside of the drum unit. Reinstall the toner back to the drum. reinstall the drum and toner back to the machine, make sure that you here a click sound. After that close the front and back cover.
The blue light should lit up again.
Hope this helps. Thanks

May 06, 2011 | Brother HL-2170W Laser Printer

1 Answer

I have a Brother MFC-685CW printer. I have unjammed a paper successfully. Yet the Printer is still telling me there is a paper jammed. How can I delete this message?


Toner complaint may also cause paper jams. It can be solved only by replacing it. When you switch on the loop back plug in, two flash lights appear; then it indicates paper jam. The oil spillage in toner can cause this problem. If the toner cartridge is not functioning properly, the same problem would be the result. The diodes or transistors in the fuser unit of the Multi Function Printer may get damaged and this can lead to fuser complaints. To solve this problem, you should replace it.

May 24, 2010 | Brother Office Equipment & Supplies

1 Answer

How do I unjam paper in HL 2142


You open your printer (use your manual to correctly do this)

check all paper paths to see if any paper is stuck

Next take out the toner and drum and check again for any stray scraps of paper that may have been stuck there.

Also open the paper tray and look inside there to see if anything is stuck there.

If your printer has a single sheet tray check there too

If your printer has a back opening, check there too

I recomend that you also purchase "paper path cleaning sheets" to keep the unit clean and paper jam free (once a week if you print constantly and twice a month if a casual user)

NEVER NEVER NEVER get mad and RIP out stuck paper. Such an action will break internal mechanisms inside your laser printer.

Hope this helps Have a great day

Mar 06, 2010 | Brother HL-2040 Laser Printer

1 Answer

Canon 3240 printer keeps jamming - I think there may be a small piece of paper under the black thing behind the toner but there is no way to get to it so how can I get it unjammed


Get some "canned air" at any computer or office supply store.
Use it to thoroughly blow out the printer. The piece (and more) should come out.

Nov 16, 2009 | Canon imageCLASS MF3240 All-In-One Laser...

1 Answer

I have a paper jam 071-100 and cannot find it. I have no manual and I need help.


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.


if the problem remains you will most likely have to take the machine apart to find the paper or unjam one or two of the paper path sensor switches that may have become stuck.

Sep 12, 2009 | Office Equipment & Supplies

2 Answers

Two error messages persist after replacing toner cartridge.


This kind of error indicates that your toner is not properly set or there is some paper jam. so please follow the instruction and open the panel and remove the toner and check for any kind of paper piece and than refit toner properly and close the panel and than check you will definatly able to resolve the problem ok

Dec 20, 2008 | Canon imageCLASS MF4270 All-In-One Laser...

1 Answer

Yellow light blinking after clearing a paper jam


hi 

If this if a office printer its bound to have stuff fall into it like staples or paperclips. these things fall under the tray and get stuck underneath the paperout flag so firstly take the printer turn it upside down nb remember to remove the toner cartridge then shake it to get anything loose thats stuck in it.if you have done this and the problem persists then you have to strip the front section of the printer and clean out all unecassary things stuck in there. 
The other problem could be that the toner does not connect properly. when you close the front door there is a pin that comes out and connects with the cartridge of the printer. this pin could be jammed or even dirty as toner get stuck on it. this pin earths the drum on the cartridge and if it does not connect then the jam light flashes
I have found alot of things like money, dust and lots of foreign objects stuck under the tray. If you can do it yourself then it is best to get a qualified service technician todo so for you

Dec 05, 2008 | HP LaserJet 1300 Printer

1 Answer

4"x6" Photo paper is stuck inside the [rinter and won't unjam. I can't even see it from the back or front of printer


There is always a way to get at the paper but it may mean taking apart some of the printer to access it. Best solution is to make sure paper is removed more carefully and it doesn't rip when you remove it.

Nov 18, 2008 | Office Equipment & Supplies

4 Answers

DCP-7020


My suggestion is to take the printer to the highest floor in your building open a window and see if it can fly. or just use it as a $200 paper weight because after 3 months it has been to the shop 3 times and still is not working they way it should. Bad equipment bad support, and just plain bad product all around.

Mar 04, 2008 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Grinding noise/paper jam


Fuser drive gear is a mission to install

Dec 30, 2007 | Brother MFC-8840D All-In-One Laser Printer

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