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IMac internet connection problem

I have just bought Apple iMac PC with DualCore Intel processor. I have a problem with internet connection which is very slow and gets stuck with both Safari and Firefox brouwsers. Internet connection is cable connection (Enhet.) with external modem and service provider argues that there is no problem with the connection itself.

Also Skype does not work properly. Must be soffware or hardware problem. Virus??

Could you advise me how to solve this problem


Timo Makela

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  • galina1967 Nov 12, 2008

    I have similar problem... My G5 stopped sleeping... or if it does it has to be turned off in order to start up... And it causes disconnection from the internet... / I have a broadband cable through Time warner cable external modem/ PC link on the modem stays off like the computer is not connected... I have changed modems, wires... cable company is going to change the whole wiring in the building... After all I better make sure that my lovely MAC is not guilty... any suggestions???

  • Anonymous Mar 29, 2009

    i have same problem with my laptop.....i serve internet with WIRELESS it does'nt work it virus or something inside my laptop burst????



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Hi, when i try to reinstall the OS X software it restarts the computer but then it doesn't load the program. It just stays **** with the white screen with the apple in the middle with a constant loading circle... i dont know what's wrong. My airport is constantly disconnecting and only when I turn it off and back on will it work for about 10 seconds before losing its connectivity again (airport will still say its connected but i wont be able to look at websites or use internet) I'm trying to reinstall the entire OS X to fix this wireless internet problem..
please help!!!

Posted on Aug 14, 2009

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Most likely you have a software problem with the OS X software itself, reinstall the OS it should take care of your problem.

Posted on Oct 23, 2008

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Go to a download speed test site & test what your ISP is giving you. I prefer they have great, free performance tests, both up & down, with a nice set of options. you can compare companies & email the results to your ISP you might want to review all the network & firewall pref's as well... Good luck... Ian

Posted on Oct 27, 2008

  • Ian Wallace
    Ian Wallace Dec 12, 2009

    To get past your installing new OS software problem, the Start-up Disk control panel must be set to start-up from the OS Install CD instead of the internal hard drive as it usually does.
    There is a quick & easy shortcut to do this, put the OS Install CD in the in the CD drive, restart the machine by pressing the power button & selecting restart or by pressing the "r" key.
    After the start-up sound is heard, press & hold the Option key until you see 2 symbols appear on the screen (one for the hard drive & one for the OS Install CD).
    Click on the OS Install CD symbol and the machine will start up from the Install CD, run the Disk Utility to Repair any problems with your hard drive and install a fresh copy of the OS on the hard drive.
    If you set up the installer to "Archive and Install", it will leave a folder on your hard drive containing your old OS with all your applications & your other User files so you can move them to your new OS.

    As far as your wireless net connection problems are concerned, your network settings must of course be set correctly to rule out your Mac as the source of the problem.
    I think the easiest way to do this is for me to just give you my settings which work flawlessly, if not solving your problem, it will @ least give you a good place to start.
    Open the system preferences & click on Network.
    If the lock at the bottom of the panel is closed, click on it & enter your password to open it.

    Set location to Automatic.
    Click on then click & drag Airport to the top of the list.
    Select "Show Airport status in menu bar", then click on advanced.
    Contact the internet technical helpline at Time Warner Cable, they can walk you through the setup of the Advanced settings & give you all the specific information you need to enter.
    Quit System Preferences & restart the machine.
    Your wireless net connection should work now.
    Running Software Update is a good way of testing your connection.
    Good Luck... Ian


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