Question about Dyson DC25 All Floors Bagless Upright Vacuum

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Dyson dc25 no suction air blows out of ball - Dyson DC25 All Floors Bagless Upright Vacuum

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: no suction on dyson dc24 ball

Well i just fixed my Dyson Ball with the same problem you have. My wife and i found out it was a crumpled receipt in the lower section of the hose at the upright/handheld pivot #3 in diagram and it was catching cat hair and other things. I began by removing the canister and turned on the vacuum to see if the direct access to the fan had suction. Then i moved to #5; i reattached the canister and threw in some cat hair into it from the bottom. i turned on the vaccum to see if it spinned around; it didnt. I then moved to #4, i removed the head and then turned on the vaccum to see if maybe the head had a leak at the top connecter; as i predicted the strength was minimal. I then worked my way to #1 to see if the strength was the same or if there was a difference. no difference for us. Well then it must be #3.. of course the last one i checked. I used a small flashlight and peared in and i didnt see anything... i then used a coathanger very softly as to not puncture the hose. i then noticed some hair being pushed out but the main culprit wasnt showing. my wife gave me needle nose pliers and i pried the hose off of the top connection in #3; so i could get a better look; you may be able to push it off with your hands. and viola! a crumpled reciept for 3 Monster energy drinks.... the same ones....i drink... oops!... hopes this helps. just go through it step by step. youll know its working once stuff begins to spin in the canister. almost regretted throwing that dyson registry junk away.


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Posted on Jul 22, 2009

Dysonteam
  • 167 Answers

SOURCE: My Dyson Ball DC25 Animal will not stand upright?

Hi its Darran at Dyson.

Its possible that the stabiliser pedal has popped out of place. For help on how to resolve this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

  • 1 Answer

SOURCE: My Dyson DC25 keeps blowing off the filter within

I just started having the same problem. Did you figure out yet?

Posted on May 22, 2010

  • 1 Answer

SOURCE: My dyson dc25 pipe has lost suction..is something ...

We had the exact same issue. Turns out my wife had inadvertantly sucked up a magnet that was the same size ans the tube. Hold the tube up to a light source. If you cannot see any light, there is something stuck in it. To dislodge the item, stretch out a wire hanger and run it through the tube. It should lislodge the item. Dyson's are great but are very tempermental!

Posted on Jan 25, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: The carpet brush on my

    Hi there, it's Jack at Dyson.

    DC25 doesn't include a dedicated reset switch - instead, the reset mechanism is built into the main on/off and brush control switches.

    Once you've checked the cleaner head for obstructions and removed any threads or hair from around the brush bar and endcap, you should be able to resolve your issue by following the simple steps shown in our support video guide: https://www.youtube.com/watch?v=q--faamcC7g

    If you're still having difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

    Posted on Jun 09, 2011

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    DC25 is a powerful upright vacuum, with strong suction to clean carpets and hard floors effectively. However I'm surprised to hear you're finding your machine hard to use on this particular carpet type.

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    How to get suction to wand


    Pull up the wand fully and you should hear a click. If not, make sure that the hose is not kinked. See this video: http://www.dyson.co.uk/support/dc25/dc25-irsvsye/my-machine-is-not-working/jammed-wand-video to find out how to unkink the hose. hope this helps.

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    My Dyson blows air out the front of the ball.


    Hi Nancy,

    Thank you for your inquiry. After passing through the washable HEPA filter, air exits the DC25 Animal through the vented filter cover located on the ball of your machine. This is a normal function of your vacuum.

    However, if you have additional questions or concerns about your DC25, please contact us at 1-866-693-9766 (US) or 0800 298 0298 (UK).

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    Dyson DC25 is barely picking up, but what it is picking up is not going into the cannister,


    Your problem is posted in the wrong category, so probably no-one reading here (Telescopes and Binoculars etc) will have the solution.

    I do know that Dyson maintains Tech Advice lines worldwide. Look here

    http://www.dyson.com/


    select your region, then look for a Tech Advice number you can ring

    Jun 10, 2012 | Dyson DC25 Ball All-Floors Upright Vacuum...

    1 Answer

    My dyson dc 25 has completely lost suction and instead of sucking air it is blowing air from the ball and from the cleaner head. I already washed the filters.


    Hi there,

    Sorry to hear you're having difficulties with your DC25. If it doesn't seem to be picking up as well as usual, and debris seems to be coming back out of the cleaner head, it's possible that there's a blockage in the system.

    The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide:

    http://www.dyson.com/support/help.asp?article=1148&product=DC25-ALLFLOORS

    Although you've already washed the filters, you might want to take a look at the video below to check you've done so correctly. Under normal use, this should be done at least once every 3 months. Use cold water without any detergents, and ensure the filters are totally dry before replacing them - this may take up to 24 hours.

    Please note, the cleaner returns HEPA-filtered air back into the room through the exhaust vents in the Ball - so air blowing from the Ball is a normal feature of operation, and nothing to worry about.

    By clearing any obstructions, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Aug 22, 2011 | Dyson DC25 All Floors Bagless Upright...

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    My DC25 Animal is making a howling, whistling noise. Primarily when turning off (winding down to shut off)


    if it started after you cleaned the filters, it is because when you smack the filter that is in the ball like they tell you to, it pushes the gasket in so air can sneak past it. take it back out and pull the rubber gasket away from the filter so there is about 1/16-1/8" away all the way around, then put it back in. it will seal it and stop.

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    Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.

    Mar 14, 2010 | Dyson DC25 All Floors Bagless Upright...

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