Question about Acer Aspire 5500 5570-2609 Laptop

1 Answer

We have the Acer elock problem......

Can you provide the solution you mention please?

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  • JamesHarries Oct 23, 2008

    Thanks but if you can't simply tell me then I'd rather not have someone I don't know from a bar of soap accessing my PC....

  • JamesHarries Oct 24, 2008

    My apologies - perhaps I misunderstood the type of solution offered here - even so, it is not the type of assistance require. Thanks

  • jan11991 Mar 01, 2009

    acer empowering tecgnology doesn't work anymore. how can i fix this. it says that it isnt responding.

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  • Acer Master
  • 13,433 Answers

Yes I can try fixing your problem with remote support? when would you be available?

Posted on Oct 23, 2008

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  • Ekse Oct 24, 2008

    Change the rating and I will point you to the right direction if not, I will have to contact support to get your abuse removed.

  • Ekse Oct 24, 2008

    For your information, I have been featured in the fixya blog, fixya uses testimonials from my support on the ask a question page, maybe you have seen them?(you can find them from my profile / reviews) I have 261 Chat sessions, over 1000 premium solutions. Fixya does pay me, if you don't trust me then its your loss.



    Good luck.

  • Ekse Oct 24, 2008

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  • Ekse Oct 24, 2008

    ok, first lets try disableing the elock service



    press start -> run -> type in services.msc



    look in the list, try to find elock service, right click Stop, now if you try pluging in a usb device, memory camera etc does it work?



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Posted on Jan 02, 2017

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1 Answer

Hello! I live in Norway an have a problem with my computer - it says that acer e-lock i activated and i cannot use my dvd/cd station. I am not very good in computer "thing" so you have to explain very...


Hi,

The Acer Elock is used to protect your computer from any external device or access like flash drive, any external media device, optical disc DVD etc.
To make the DVD CD station active you need to go to acer elock interface and enter the password which you first entered on the computer while doing acer elock system.

http://acer-elock-management.software.informer.com/screenshot/54477/

This link can help you as it has a step by step method and screenshots also.

The only disadvantage of this Acer Elock system is if you forgot the password you need to go to Acer Custoer Center and get it fixed

Please check if the above things will help you and let me know.

Regards

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Same prob


sure let owner give you the password to get past Elock

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Look for elock service by scrolling down to it. Right click properties,change the startup type to "disabled" and stop the service, on some elocks this is enought to stop it from working. but it depends on if they've changed it recently. post again here if you need furthur assistance.. Reagards.

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http://support.acer-euro.com/empowering_technology/nbutility.html


Copy and paste address

Scroll down to Acer elock Management section and download the pdf in your language.

I read the pdf and it is very helpful.

Don't forget to rate!

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the_phobia,

My advice for you will be, go to Add/Remove Program, uninstall the acer elock, restart your windows, it should be running just fine. If the problem still persist. Please do come back here for more assistance.

Your rank for my solution is much appreciated!!! THanks

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You don't need to pay acer the 100usd to get the password removed, 
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Start -> run -> services.msc

find the elock service, or another acer sevice, may have a diffrent name, debends on version of program, right click stop and disable it. restart pc

should work fine.

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Acer e lock activated??????????????


I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

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