Question about Fujitsu FI-4860C2

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Non working unit

Shows error code: Front Side Background Alarm..
Pulls paper on test mode thru machine. When on kofax software, paper is pulled and stops at entry feed rollers. Could this be a bad sensor?

Please advise ,thanks, Walt

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  • 4 Answers

Just clean all mirrors & lense of front side CCD

Posted on Jul 03, 2009

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Error EF


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Hi,
Explanation:
Front Side Optical Alarm only generated when start command is received or when white level reference is checked (every 50 scans). CCD output must be above predetermined slice level when reading the white reference. Slice level is set in F/W and compared to the read range values. The read range is approximately pixel 120 to 4800. If CCD output does not reach slice level the AGC tries to adjust the output of the amplifier to exceed the slice level. If any portion of the read range is lower than slice then Optical Alarm is generated. Also, it can be generated by dirty optics or reference, bad lamp or CCD.

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Pls acknowledge if the issue is resolved.

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