Question about Microsoft Video Game Consoles & Games

1 Answer

360 my game only lights up red, when i turn it on no picture so i bought a new av cord it still doesnt work ,could it be my came isnt getting any power because the thing u plug the line on the back of the game isnt working ,please help ,i am sick without my 360

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 31 Answers

I would reccomend checking both the TV's input jacks and the Xbox's output slot. If you got a new AV cable, then the odds that that cable are faulty are slim.

Try your new AV cord on a friends 360 if you have a friend with one. See if it works.

I found a microsoft troubleshooting Web Article that may help you solve your problem.

Re-post and tell me how it works out or if you need more help.

Hope this helped,

- Josh

Posted on Oct 23, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Medal of honor warfighter problems

it may have a glitche in the software printing of the game..take it back and exchange it..

Feb 02, 2014 | Electronic Arts Medal of Honor: Warfighter...

1 Answer

I have an xbox 360 hdd 120gb its working but i only have a picture but no sound. i have checked the settings, has anyone had the same problem?

Sound is turned all the way up in the setting and the TV? Still cant hear it? Try a different cable if all else fails.

Oct 28, 2012 | Microsoft XBOX 360 120 Gig Hard Drive -...

1 Answer

A black page came up and said to contact xbox custemer support and it has E 68 at the bottom what can i do

Turn on the console. Make sure the code recurs, otherwise it may just be a random hardware fluke and nothing to worry about.

  • Turn the Xbox 360 off. Detach the hard drive from the console by pressing the latch on the front of the hard drive caddy and lifting it from the top of the console.

  • Turn the console on again, without the hard drive. Make sure you have the latest update for the console from Xbox Live--all it takes is a quick connection to the internet with the console. If you have the NXE dashboard, or have bought your Xbox 360 after fall 2007, you should be good to go.

  • Disconnect and reconnect every peripheral hooked up to your console--including power cord, video cable and memory cards. This step is especially important if you have any third-party peripherals attached, such as a cooler.

  • Contact Microsoft support directly if all the above steps fail. This means the hard drive itself is at fault, and you simply need a new one.
  • Aug 21, 2011 | Video Game Consoles & Games

    1 Answer

    I have the black xbox console.I bought a 3 month Gold Subscribtion for xbox live as a new member so I can join...I can not seem to get it to work . i was told that this card would work on the xbox console...

    You have an Elite Xbox 360 Console. This would have no impact on the functionality of the Xbox live card. I would double check to make sure the code was entered correctly and in the correct location. Click here for instructions on where to enter the code.
    If it still does not work then the only thing you can do is contact Microsoft Xbox 360 Support.
    Microsoft Xbox 360 Support
    Good luck! Hope this helps!

    Mar 07, 2010 | Video Game Consoles & Games

    3 Answers

    Red ring on my xbox360

    I recently had the E74 system error (1 red light) which started with as ‘black snow’ on the screen. There is an extended 3 year warranty that covers E74 and 3 Red Lights/RROD errors only. It seems to have been put down as a graphics chip and/or over heating problem.

    I looked in to fixing it myself but thought might as well let someone else graze their hands getting the case off!

    Despite the horror stories of it taking forever MS seemed to have pulled their finger out and made this a very efficient process, I got mine back within a week (I live in the UK and repairs get shipped to Germany).

    Here's a quick breakdown of the process:

    1. Go to and click on the relevant link relating to your problem.

    2. Go through the walkthrough. THIS IS VERY IMPORTANT AS IT COULD JUST BE A LOOSE CONNECTION. If you've still no joy you can click a link to pick whether you are a US resident or not.

    3. Type in serial number of the console (you don't need any receipts, I bought mine off eBay).

    4. They send you a shipping label and a link to arrange UPS to come and pick up your console.

    5. Bite your nails and rock manically in a corner until your console comes back (you can track the whole process at

    I've sent back a first generation 360 and an Elite. Certainly worth considering as they will repair or replace your console! 3 Red Light (Red Ring Of Death/RROD) E74 Error

    If you want to attempt to fix the error yourself (and have no guarantee of sorting it and invalidate your warranty) search YouTube for ‘E74’ fix or ‘xbox towel trick’. This is supposed to overheated the console and re-solder dry solder joints. Only try if your warranty has run out and/or you own a bricked console!

    Please rate me if any of this helped J

    Dec 07, 2009 | Sega Video Game Consoles & Games

    1 Answer

    Sound Problems

    u need a new av cable some things just come already defected from the manufacture

    Jun 06, 2009 | Video Game Consoles & Games

    Not finding what you are looking for?
    Video Game Consoles & Games Logo

    Related Topics:

    89 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Microsoft Video Game Consoles & Games Experts

    Troy Gorman
    Troy Gorman

    Level 3 Expert

    508 Answers

    Pablo Gonzalez

    Level 3 Expert

    733 Answers

    Mike Neath
    Mike Neath

    Level 3 Expert

    315 Answers

    Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides