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Hi Alana, There is in all liklihood nothing wrong with your digital voice recorder. It was never designed to work with Windows 7 (any version). Try loading the voice files onto a PC with any one of the following operating systems: Windows VISTA; Windows XP (Professional or Home); Windows Me; Windows 2000 (Professional); Windows 98 (Second Edition). It should function quite normally and download, so that you re-use the memory on your recorder.
i had the same problem, but it was because i had only updated the drivers for the recorder, but did not install the file transffer software onto the conmputer..You need the program "Digital Wave Recorder" to enable you transffer files onto your computer..
When you load the files onto the Windows computer, you need to have them converted to mp3 format. That way you can load it onto your mac/ipod/mp3 player. There is no software, as far as i'm aware of, for a mac for this product. I have the same problem
I have an Olympus recorder. I don't know if the software is similar but their software has a way of copying the files to folders in the software. These files can then be used in other audio programs such as ITunes if you want to transfer it to your Ipod or audio recording software so that you can drag and drop them into one file.
If you look in the folder where your voice manage software is, is there a folder where the audio files are being stored within the program?