Question about Abit TEG-PCITX2 32/64-Bit 1000Base-T NWay Copper Gigabit Ethernet Card Network Adapter

1 Answer

Drivers por XP64?

I can't get the drivers for winxp 64 bits of this card... Don't recommend me "googleit"'cause i'm on it and can't find this drivers...

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  • 2 more comments 
  • AzoG Oct 24, 2008

    Thanks in advance for trying... but already try those and have no luck
    Even trying the W2k, NT and ME drivers...

    =(

    Any other idea?


  • AzoG Oct 24, 2008

    Thank you very much... at least, now i know that i'm not THAT idiot =P

    The problem with call them, is that i'm too "brute" (if is that the word) to speak english... (In writing you've noticed that, i supose, but in speach is worse =P)

    And, on the other hand... I'm literally, in the other side of the world... The calling will cost like a new card xD

    But really, thank you very much... I will have to change my S.O or my card...

    Greetings!


  • AzoG Oct 25, 2008

    I wrote the mail to that address (support@trendnet.com) and they send me an automatic mail with this...

    Thank you for emailing TRENDnet Technical Support. This is an automated response. Please do not reply to this email.


    ======================================


    Please go to www.trendnet.com/asp/helpdesk and repost your question.



    In the meantime, we do offer an online knowledge base, downloads and information about TRENDnet products at the following links.



    Knowledge Base: http://trendnet.com/support/kb/



    Downloads: http://trendnet.com/downloads/



    Product Information: http://trendnet.com/products/

    ======================================

    Then... In that link, I register an account... and make the ticket... I will hope, they can give me any solution...

    Anyway... Thank you VERY MUCH for all the help and patience... I will tell you how advance this matter.

    Greetings!


  • AzoG Oct 25, 2008

    Quote=How long have you had the card?
    I can't recall really... but i supose... 3 o 4 years max.

    Quote=Did you put a link to this page in the e-mail or
    no?
    Yes, I did :)

    Quote=Let me know your progress and I hope they take care of this matter
    for you!
    I will, don't worry

    Quote=Please let me know so that I can follow up, and also have the
    information about whether to recommend their products and customer
    support practices to others.

    I'm a partidary (if is that the word) to the "BIG community" of the internet... and about to help each other, with forums, irc's, and others aspects that inet provide us... So I want to find any answer to this matters and share whit you (and FixYa) so, others can know how to act in this cases. So count on me with this.

    Again, sorry about my english... I have a little of doubt about some words in this, so I hope you can understand =P

    Greetings


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  • compgeek09 Oct 24, 2008

    No problem! I also looked at those drivers after I sent them to you and realized after I looked at their website a little more that those were only going to be for 32bit and you want the 64bit. If you look at their 20 most recent updates, you will see that they have come out with some 64bit solutions, but I did not see one for yours yet. Looks to me like you are not going to find them yet:( I would call their tech support if you have not done so already and see what they say about it? That seems to be the only option that you have at this point because as you said google brings up like 4 sites for the 64bit driver and none are helpful at all. Try calling them, thats what I would do and tell them they should replace your card with one that is supported with 64bit software since they advertise that the one you already have is 64bit capable and that is the reason you bought it. They might just send you a new card? Let me know how it goes:)



    Thanks!

  • compgeek09 Oct 24, 2008
  • compgeek09 Oct 25, 2008

    support@trendnet.com Glad I could at least give you some information if not solve your problem. Thanks for changing my rating that helps my score. I would email them and include a link to this webpage so they know what you are talking about. Your english is fine:) It would not hurt to e-mail them and see what they say? They should offer to ship you a new card if they cannot support the one they have already sold you! They should not say it is 64 bit and then not have the support to be able to use it in that way. If they value their customers and want to keep you as one and also other new potential customers then they should do the right thing and fix your problem by either giving you the driver you need or replacing your card with a 64bit card that they support. Hope you e-mail them and include this link so they can read the page. Good Luck and let me know what happens.

  • compgeek09 Oct 25, 2008

    I am glad to hear that you followed up with them! Hopefully they will be able to just give you the driver that you need, but if you look under discontinued products, you will see that they have replaced the TEG-PCITX2 with the TEG-PCITXR card. So maybe they will just replace your card with the new one if they do not have a 64 bit driver for yours. Once again, this will all depend on how much they value their customers, and if they want them to buy a product from them again in the future? How long have you had the card? There is a 5 year warranty on it, so I would guess that they should also support it for that length of time also? Did you put a link to this page in the e-mail or no? Let me know your progress and I hope they take care of this matter for you! Please let me know so that I can follow up, and also have the information about whether to recommend their products and customer support practices to others.



    http://trendnet.com/products/proddetail....



  • compgeek09 Oct 25, 2008

    If they do not respond within 2 business days, I will call them for you! So let me know? :)

  • compgeek09 Oct 25, 2008

    Very good to know! Your english is good so do not worry. I had hoped you could understand me as well:) Now we wait and see what happens. I have a feeling they will take care of you, they seem to be a good company. I will wait for your reply as to the company resolution now. Good Luck! :)

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