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My elderly parent purchased a new tosheba fridge 2 months ago. the fridge failed on Tuesday and approximately $150.00 woth of frozen & fridge stock was lost. Today Thursday the fridge is not repaired inspite of call to retail outlet Harvey Norman in Newcstle NSW. I am also told that Tosheba does not provide a warnty insurance for damaged food. I find unacceptable the fact that the repair is dalayed because the part is unavailable and that the spoiled food will not be reimbursed. Sincerely Sue McEwen

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I didn't even know that Toshiba made refrigerators. All major manufacturers nowdays have spoiled food insurance to at least 300 dollars. I would contact customer service at Toshiba and tell them you want the unit fixed within 2 days or you will return the unit for a refund.

Posted on Oct 23, 2008

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