Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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Not draining and leaking from bottom

My washer was spinning and making a strange sound but wouldn't drain. Then it appeared to be leaking from the bottom of the washer, not from the wall or the back. We have a Whirlpool Ultimate Care II and although some say to pop the top off from both sides in the front, mine didn't want to. We'd appreciate ANY help or advice. Thanks.

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This unit uses a direct drive pump ( no belt connection , so if our motor is running you should be able to drain water, it s possible a small item has gotten into you pump, and has locked it up and not leaks. the top of you rmachine doesnt pop off, the entire cabinet actually comes off to gain acess. you can also tip the machine back and look underneath to see possble cause of leak. many videos on you tube showing access to the pump , easier to watch then try to explain how to do it , not hard at all though

Posted on Oct 23, 2008

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