Question about HP Pavilion dv7-1264nr Notebook

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I have a hp pavilion dv7-1264nr laptop with a black screen and blinking ligths.

When I power it up the laptop, the screen is black, the dvd drive is running, and the caplock ligth and the number lock ligth is blinking every 3 seconds. The control ligths are all lit. Tried the hard reset. I tried removing the memory modules and replacing them. But nothing works so far. The laptop is about three years old and in good physical condition. I left it on for a few hours and it came on and booted up. However when It urn it off or unplugged it, it came back with the same black screen and blinking ligths. How can i fix this?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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tparsenault
  • 170 Answers

SOURCE: HP Pavilion dv4 not booting up, has blinking caps and scroll lock

Compaq and Hp are having issues with several models, My wife just got hers repaired free out of warranty. Go to copaqs website, look up your model and see if it is one they are offering free one time repairs on. Wife's computer was doing same thing, they replaced the motherboard. Took about 2 weeks round trip . Good luck

Posted on Feb 02, 2009

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  • 159 Answers

SOURCE: HP Pavillion dv6700 - black screen

Do the following without the battery inserted.

Let the computer sit with no battery for 24 hours. Do not put the battery in at all. Try using your original memory stick ONLY, with no hard drive and see if it will POST. If it does, insert the hard drive and try again. Could be the new memory...

Another thing you can try is reseating the processor. Turn the ZIF screw, take the processor out (WATCH THE PINS!!) and put back in GENTLY. Leave the memory in the computer, hard drive removed, try to power on.

These models have been known for bad motherboards. Contact HP and arrange to send it in. If you do enough digging on HPs website, you'll find the service advisory.


-Dell & HP Certified Technician

Posted on Oct 29, 2009

LaptopExpert
  • 458 Answers

SOURCE: HP DV6000 Laptop won't power on

HOW TO FIX YOUR DV6000/DV9000/DV2000

All the Problems described in the previous posts are Graphics Related..
Faulty Nvidia Chip..Both Intel And AMD Based Motherboards..Though More Common on the AMD..

The symptoms of the Laptop Powering on and Shutting Off Repeatedly..Or.. Powering On and Having No Video...Or... Power Strip Lights Up, Beeps,Shuts Down...Or..No Power At All...Or.. Intermittant Loss Of Wireless/Video Goes In And Out/Touchpad Slows and Freezes..

To Fix this issue, You will need to Reflow The Graphics Chip.

I will Explain In Full Detail As To The Correct Method Below....

HP DV6000/DV2000/DV9000 Compaq v2000 Video Chip Reflow Instructions

First Step Is Complete Disassembly Of All Parts And Components..
Remove RAM, Remove CPU, Of Course Remove Heatsink and Fan assembly.

Next Step is Insulating the Motherboard... You need to Protect The CPU area, The RAM area, Cover any plastic Plug ports.

Try to leave 1/4 inch area around the edge of the chip free of insulation.

To Insulate the Board.. I use thick pieces of Tin/Aluminum, you can fold up some aluminum foil (tin foil) About 4 folds thickness....

Now that you have your Motherboard Insulated... Make Sure There's Nothing Flamable Or Burnable Below the Motherboard... it will get quite hot underneath.

You will need a Heat Gun.. You can get one of these at your Local Home Improvement Store, they cost about $15 - $30.. You Will Use ONLY the LOW Heat Setting... I REPEAT..... USE ONLY THE LOW HEAT SETTING ....

Next You Will Need Some Coins.. Yes Coins..
8 Quarters and 2 Nickels... Put the 2 Nickels On the Bottom and Stack Quarters On Top...
Place The Stack Of 2 Nickels And 8 Quarters On Top Of The Graphics Chip...

The Reason for using the Coins: Using the coins serves a few purposes...
1) It Helps Transfers the heat Into The Chip More Evenly/Slowly
2) It Helps Hold The Heat Longer/Then Helps To Cool Slower
3) It Gives The Correct Amount Of Weight That Is Needed To Press The Chip


A Thing To Look Out For...

Hewlett Packard is nutorious for using the RED epoxy around the edge of the Graphics chip.. this epoxy is used to help secure the chip to the motherboard...
This is a process that is Hand Done at the Factory.. And Some Boards Will Have Only A Little Amount of this, Some Will Have Alot of it...And Some are Only Done On The Corner Edges....

If There Is Alot of This On Your Chip, You Might End Up Needing To Carefully (REAL CAREFULLY) Remove as much of this epoxy as able to....You can use a Razor Blade To Lightly Scrape This Off... DO NOT MISS AND SCRATCH THE MOTHERBOARD!!! Go SLOW...

Now Comes The Heating Of The Chip...

Start With The Heat Gun About 6 Inches Away From The Top Of The Quarter Stack..You want to be holding the gun at a 45% angle.. Aim the heat at the Edge of the chip, You Will Start Rotating Around the Chip- around the outer edge of the chip...then use tighter circles concentrating on the quarter stack, then after about 30-40 seconds, slowly move closer to the chip...
Never Move the Heat Gun Closer than the Top Of Your Coin Stack...Then Pull It Back And Slowly Repeat.. The Chip Needs To Get Hot Enough To Re-Melt The Solder Balls On The Underside Of The Graphics Chip Back Down To The Contact Pads On the Motherboard.. and this takes Quite Alot of heating to Do.... You Must Not OVERHEAT the CHip... It Is Best To Underheat it and have to Redo.. than to overheat.. It will cause the solder to break down and even crack/split.. causing failure forever...
This process will take about 3 minutes total.. Once you shut off the Heat Gun.. Leave The Stack of Coins On The Chip And Let Sit For Another 5 minutes..

Now Remove The Coins(carefull they might still be hot)
Remove All Insulation.. Reinstall RAM, CPU, Heatsink and FAN Assembly (and Of Course Thermal Pads or Paste.. Note:. If Paste Is Used.. It Must Be Silver Paste...

Now You Can Connect The Power Button Strip/ Video Cable And The DC Jack Cable.... And Plug In AC adapter .. You're Now Ready To Test For Solid Power and Video.... user_offline.gif report.gif

Posted on Nov 22, 2009

  • 120 Answers

SOURCE: black screen on booting my Compaq 610 notebook

If it seems like you're accessing the hard drive (drive light comes on, flickers intermittently, then goes off, it's a good chance your screen is bad.

First thing to do is plug in an external monitor and start up the laptop. If it comes up with windows, you know it's the screen.

To find out if it's the backlight, or the lcd, toggle the monitor function and shine a flashlight on a slight angle to the screen. If you can faintly see what was displayed on the external monitor, then the backlight inverter is probably bad.

If the external monitor didn't come up, you're probably looking at a motherboard.

The good thing is that all of those are covered for one year under Compaq's warranty, on a new machine.

If you are able to use the external monitor, back up your data, because HP/Compaq usually reformat the harddrive. Additionally, if you've added memory, pull the cards. They want it sent back the way it came from the factory.

Posted on Jan 09, 2010

  • 1082 Answers

SOURCE: My HP Pavilion dv5-1125nr entertainment PC

Try hooking the laptop to a desktop monitor. This will verify what is failing. If all works, then you have a bad LCD screen. If you get the same problem, you have a motherboard problem which is probably not worth fixing.

Posted on Sep 08, 2010

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