Question about Jenn-Air JES9800BAS Electric Kitchen Range
This weekend my wife put the oven the clean mode. She didnt think the cleaning cycle worked, because when she tried to use the oven after it was over, none of the buttons on the key pad worked. Everytime she pushed a button, feature not available appeared on the display. I cycled the breaker for the range and it fixed that problem. Now when you set the oven up to bake, both bake and broil elements come on. After the oven preheats the bake element will turn off but the broil element stays on. This causes the oven to get very hot, then faults out on 1D11. The range is only five months old.
I have a similar unit with a similar problem, and found the Maytag troubleshooting manual online. Code 1d11 means the the unit reached 600 degrees (not supposed to get that hot). Basically, it had a runaway temperature. The computer does not know why it happened, so it just tells you that it happened by showing code 1d11. But you can tell what went wrong by your description of the problem: the broiler element was turned on without any command from you. Which means the swithc/relay in the electronic control unit is bad. I am guessing it was fried when you ran the oven through the self-cleaning phase (should not get fried with this little of heat--it was defective to begin with). Mine just went bad after 4 years of use. You can get an electronic control unit for this unit for around $170 at Sears online parts store. Notice that Maytag has replaced the old part number for this electronic control unit with a new one, which probably means they had a design flaw and have fixed it.
Posted on May 24, 2012
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Posted on Jan 02, 2017
SOURCE: Oven will not bake or broil
bann...why did you replace the element? It is possible that the relay or the control circuit were the problems and still are. The hi limit switch is a temperature 'box' which is designed to open the circuit in case of overheating. Rarely a problem. First, these units are 3 wire units. That means 220 volts ... two breakers. They may be part of a linked unit or separate. Turn them BOTH off and then on. Do all of your burners heat properly on high? If you have a voltage tester, you can test to see if the voltage is there. Unplug the unit. The vertical slot is neutral. Each of the other slots with the neutral should light the tester. If not, your problem is outside the stove.
Posted on Dec 12, 2007
Your ignitor has gone out or is no longer drawing enough current to open the gas valve. Replace the oven ignitor and it will fix your problem.
Posted on Nov 26, 2008
If your electric oven is not heating then you probably have a bad heating element in your oven. This is not that hard to fix yourself...
Check out this tip that I wrote about the Oven not heating problem..
Oven Problems Electric Oven is Heating Slowly or Poorly
Posted on Jun 01, 2010
It appears your ERC/CLOCK has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Oct 01, 2010
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