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My computer can not install the Rhapsody hardware therefore I can not store music

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It wont let me download onto my pc

Posted on Oct 23, 2008

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Cannot download update for best buy music store, and therefore cannot pull up my mp3 pages


Best Buy Digital Music Store is a bust. You must go to http://www.rhapsody.com and download the latest version of their Rhapsody Software. Once installed and configured, Rhapsody may ask you to install Helix DRM but the process is automated and the setup program handles it for you quite well. Then you are off to the races!!! Good luck Grasshopper.

Feb 20, 2011 | Insignia Kix NS-1A10F MP3 Player

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I am having trouble downloading music to my Delstar DS 809 Portable Media Player. Please help as I am computer challenged.


Hey! Once you download music, you then transfer the music to your Delstar. I'm not sure whether or not it's allowed to post peer-to-peer (generally illegal) program's websites on this website. Therefore, let's say that you purchase your music from an online company such as Apple through iTunes or Rhapsody. After purchasing and downloading the music you want through iTunes or Rhapsody, you then are able to transfer the files onto your Delstar. You can either save the files to your Delstar (using iTunes) or going to the file's location in Windows Explorer and then moving them to your Delstar. This same method can be used with Peer-to-Peer programs. However, said such programs run the risk of a virus piggy-backing onto the music files and, consequently, onto your computer. Torrenting is another method as well. If you say that you are computer-challenged, your best and safest bet is to do it through iTunes. It will cost money, but it will be safe. Therefore, I have provided this link and video that explains how to utilize iTunes. Computer skills are not easily learned, and mistakes will occur along the way. Patience and research are always a great way of tackling a computing problem. I've noticed that, over time, my knowledge of computers has grown fantastically just from everyday use and research. Good luck!

Jan 07, 2010 | Electronics - Others

2 Answers

How to move or download a music file to be a ringtone


This option allows you to transfer music files from your PC. In order to use this option, you must install V CAST Music with Rhapsody on your PC. 1. Open V CAST Music with Rhapsody software. Don’t have V CAST MUSIC with Rhapsody software? Download it for free at www.verizonwireless.com/music. 2. Install the device USB drivers before connecting your phone to a PC. USB Cable and Device Drivers can be purchased separately via the Music Essentials Kit compatible with this device. 3. From the main screen on your phone, the SYNC MUSIC V CAST MOBILE PHONE display appears. Your phone should display the message: Connected. Connection may take a few seconds. 4. Drag and drop the song(s) you want to sync from My Library, to your V CAST Music with Rhapsody mobile phone, listed under the Sources tab. Once synchronization is complete, press the END/Power Key and disconnect the USB cable (purchased separately). 5. Under the Music & Tones menu, open My Music to view and play your music. • A compatible USB cable (sold separately) is required for syncing. • Music can also be purchased via V CAST Music with Rhapsody through your PC.
Hope this helps, let me know if I can help you with anything else.
JimmyC

Jun 17, 2009 | UTStarcom Blitz Cell Phone

1 Answer

When playing my mp3 the songs that i have downloaded off my pc from a paid site, across the screen of the sansa says synchronize to continue your music subsription. the songs will not play please help me


Even though you should be able to resynchronize the files through Rhapsody in order to update the licenses on the music files, in my experience with this player, you have to go through a long, painful process:
1) Open Rhapsody
2) Connect your mp3 player to the computer
3) Delete the songs off the player itself using Windows Media Player - but make sure you still have a copy of these songs on your computer
4) Reload the Rhapsody songs

If your subscription to rhapsody expires, you will no longer be able to use the songs unless you buy them from the Rhapsody Mp3 Store.

-Tha Mp3 Doctor

Mar 22, 2009 | Audio Players & Recorders

1 Answer

How do i synchronize my subscribtion


Hi,
I'm not sure what's the subscription service to which you are subscribed. However I've given you the steps below. Try whatever suits for you.
This error typically occurs when the DRM licensed files have expired. 

SOLUTION 1 - Songs ripped from an audio CD 
If the songs were ripped from a CD using Windows Media Player, modify the Rip Music settings


SOLUTION 2 - Songs downloaded from music subscription service 
If the songs were downloaded from a music subscription service (e.g., Napster, Rhapsody, Best Buy music store, etc.), follow these steps:  
1. Make sure that your account subscription is updated and active. 
2. Put the device in MTP mode and connect to the computer, then log in to your music subscription account. 
3. Renew the licenses of your tracks 
For Rhapsody: 
On the Rhapsody console, right-click on your device and select License 
 

1. Check the date & time on your PC & on your mp3 player. They should be one and the same. 2. You need to synchronize your device with rhapsody once in every 30 days. It's a must. Failing to do so, you will not be able to play music in your mp3 player. Here are a few a steps to synchronize your device with rhapsody: 1.Open Rhapsody / Best Buy Digital Music Store and sign in 2.Connect your mp3 player to the computer 3.Go to My Account --> Update Track Licenses 4.Transfer a track to your device 5.Disconnect your device and enjoy music on the go!
3. Here is a link to get the Sansa Firmware updater to update the firmware for your device automatically: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 
4. Click on this links if you are asked to synchronize your device with rhapsody? http://reclisten.custhelp.com/cgi-bin/reclisten.cfg/php/enduser/std_adp.php?p_faqid=6606&tabName=tab3 

For others: 
Contact music subscriber for instructions on how to renew as they vary.

SOLUTION 3 - Rename the Windows DRM folder 

NOTE:  The Windows DRM (Digital Rights Management) folder contains licenses for secure media files such as your subscription tracks. 

STEP 1 - Edit the folder options of the PC to show the hidden files      
Windows XP: 
1. Double-click My Computer
2. On the Menu bar, click Tools > Folder Options, and then click the View tab. 
3. Under Hidden files and Folder, click to select Show hidden files and folders
4. Under Hidden files and Folder, click to clear Hide protected operating system files (Recommended) check box. 
5. Click Apply, and then OK

Windows Vista: 
1. Double-click Computer
2. Click the Organize button at the upper left corner. 
3. Click Folder and Search options. 
4. Click the View tab and select Show hidden files and folders
5. Click to clear the Hide protected operating system files check box. 
6. Click Apply, and then OK

STEP 2 - Rename the DRM folder 
1. Double-click My Computer > C: > Documents and Settings > All Users
2. Right-click the DRM folder and select Rename
3. Rename this as OLDDRM
4. Run the subscription service program you are using and renew the licenses to recreate the DRM folder with new licenses. 

STEP 3 - Synchronize your device once more on MTP mode 


SOLUTION 4 -  Format the player under Windows Media Player

Jan 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

How do I transfer music into the MP3 Player from rhapsody list?


First, read your manual.
Second, find the name of the folder that the Rhapsody songs are stored in, and copy them or move them to the "My Music" folder on your computer. If you are handy with computers, instead of moving the Rhapsody songs to the My Music folder, go into Windows Media Player instead - click the arrow underneath the Library tab, and select "More Options" --> Library --> Monitor Folders --> Add the Rhapsody folder to your list of folders.
Third, make sure you have Windows Media Player installed on your computer, since that is the program you will be using to transfer the songs. Click on the Library tab, and make sure that the songs show up on your computer. Once you see them, click on the Sync tab and start dragging the songs (no more than 10 songs in one sitting) to the window that says "Drag files here to synchronize..."). Click Start Sync.

Warning: Some GoGear models recognize Rhapsody songs and others do not. If you have Rhapsody's Mp3-Only service, then you are in the clear no matter what model of GoGear you have. If you have one of Rhapsody's other subscriptions, you may be in trouble. If your Go Gear is truly an SA6045, it will recognize DRM-protected Rhapsody songs, so you will be OK. If you have an SA3025 or one of the newer models, you will only be able to successfully transfer songs by signing up for Rhapsody's Mp3-Only service.

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

NEED HELP!!! Rhapsody Software Download Problem


Okay...MacAffee is causing problems with your connection and with the download/update. You will need to right click on the MacAffee icon in the system tray (bottom right of the screen) and open the program to turn it off (or just quit the program). Also make sure your firewall is down when doing this.

Re-install BBDMS (aka Rhapsody), and allow the update to happen. Once this is complete (assuming that MacAffee is the only anti-virus software running) launch the program, connect your MP3 player, and "authorize" the player on your computer.

This should take care of the problem.

I would also recomend a different anti-virus and firewall program. AVG isn't as invasive, and PCTools firewall will allow you to configure what programs are allowed to use the internet.

Jun 10, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

Vista not compatible with rhapsody.


I use Rhapsody with Vista. You need to go to Rhapsody's website (or Best Buy Digital Music Store, which runs the same software) and download the updated version, which will work just fine.

Purchased music from iTunes can be put on Sansa players as well when you set-up Rhapsody to manage your music. Have the program detect your music library and then all you have to do is drag and drop to your MP3 player.

Apr 19, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Disconnecting player while in MTP mode


It is not designed to show up as a Removable Disk in MTP mode, therefore it wont show up in the Safely Disconnect Menu.

If you are using Windows Media Player to transfer, as soon as the SYNC is complete, it says "ok to disconnect". You can disconnect without any problems.

If you are using Rhapsody, or the Best Buy Digital Music Store, you can right click on the device in the Sources Menu and select Disconnect.




Best of Luck,

Nov 15, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa turns on but does NOT do anything!!! :0!!


Sounds like you have a few different problems, thankfully its easy to resolve. Run the recovery tool from the SanDisk website, select FORMAT when prompted. http://sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe Best of Luck. (this only works with non Rhapsody devices, annotated by an 'R' or the word Rhapsody on back)

Sep 09, 2007 | SanDisk Sansa e260 MP3 Player

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