Question about Linksys Wireless-G Broadband Router
It has been working fine for a while now- but everytime someone uses the phone it loses a connection- and when someone calls we no longer have caller ID?? Any help is much appreciated
You actually have two problems here, one can be solved (but it's hard) the other might not be able to be solved at all.
First the hard (cost wise) to solve problem: Caller ID
What you can do is get a wireless phone that works in the 5 GHz range.
Now for the second problem which is why I suggested the solution to the second problem: Router cuts off phone and phone cuts off router.
This occurs because the router (wireless) and the phone wireless are using the same frequency spectrum 2.4 - 2.5 GHz. when the phone tries to communicate with the hand set the router sees this as an interference and ups its power slightly and this drops the phone call on the first ring which consequentially is the ring on which the data for caller id travels. once the phone senses the interference from the router it up is power slightly and then "steps on the router's transmission cutting off your wireless connection to your PC. So the phone and the computer are off line until one of them stops transmitting.
I hope this helps,
Posted on Oct 24, 2008
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Posted on Jan 02, 2017
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