Question about Canon PIXMA iP4000 InkJet Photo Printer
Dear Randy, My printer is from 9/2005, serial number FCJA72295. The repair procedure by e-mail as I see it is that I send you written explanations of my end of the repair and close-up photos, per your instruction, of the parts involved. This may result in my having to order replacement parts from Canon if they still have them. Is that the way it will work? The specific problem is that the printer has been going along okay but suddenly it simply wouldn't turn on --the power light remained dark. I tried a different wall-socket with the same result. What's the first step? Regards, Jack Owens
Hi Jack (your profile identified you as John),
I'll do my best to help you resolve this problem. Here are three things to try:
1. The PIXMA iP4000 InkJet Photo Printer is equipped with an auto shutoff that could cause the printer to "go dark" when it does not received data for a predefined period of time. Try sending a print job to the printer and see if it "wakes up" automatically.
2. Trying various power sources is a good idea, but it is also possible that the power cord could be damaged or not fully connected to the printer end of the cord. If possible, try the cord on another piece of equipment with the same voltage/electrical requirements to see if the cord is ok. Also, if possible, try another cord on the printer.
3. Try removing the power for 10 minutes so that the printer can reset.
If neither of these solutions help, please let me know. Your printer could need servicing.
I hope this helps,
Posted on Feb 09, 2012
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Posted on Jan 02, 2017
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