Question about Canon PIXMA iP4000 InkJet Photo Printer

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Dear Randy, My printer is from 9/2005,

Dear Randy, My printer is from 9/2005, serial number FCJA72295. The repair procedure by e-mail as I see it is that I send you written explanations of my end of the repair and close-up photos, per your instruction, of the parts involved. This may result in my having to order replacement parts from Canon if they still have them. Is that the way it will work? The specific problem is that the printer has been going along okay but suddenly it simply wouldn't turn on --the power light remained dark. I tried a different wall-socket with the same result. What's the first step? Regards, Jack Owens

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Hi Jack (your profile identified you as John),

I'll do my best to help you resolve this problem. Here are three things to try:

1. The PIXMA iP4000 InkJet Photo Printer is equipped with an auto shutoff that could cause the printer to "go dark" when it does not received data for a predefined period of time. Try sending a print job to the printer and see if it "wakes up" automatically.

2. Trying various power sources is a good idea, but it is also possible that the power cord could be damaged or not fully connected to the printer end of the cord. If possible, try the cord on another piece of equipment with the same voltage/electrical requirements to see if the cord is ok. Also, if possible, try another cord on the printer.

3. Try removing the power for 10 minutes so that the printer can reset.

If neither of these solutions help, please let me know. Your printer could need servicing.

I hope this helps,
Randy

Posted on Feb 09, 2012

  • John P. Owens Feb 09, 2012

    Dear Randy,

    "1. The PIXMA iP4000 InkJet Photo Printer is equipped with an auto shutoff that could cause the printer to 'go dark' when it does not received data for a predefined period of time."

    The printer could not have gone to auto shutoff since it was not turned on. I don't leave the printer turned on. I only turn it on when I'm ready to print, and in this case I simply tried to turn it on, as I've customarily done since I've had the printer, and it wouldn't turn on.

    "...it is also possible that the power cord could be damaged or not fully connected to the printer end of the cord."

    I tried connecting the power-cord of the printer to a functioning wall socket and wiggled the cord at the printer end and repeatedly pressed the "on" button with no results.

    "Also, if possible, try another cord on the printer."

    The cord is an integral part of the printer.

    "Your printer could need servicing."

    That's what I assumed when I wrote you.

    Regards,
    Jack Owens

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