Question about Apple iPhone Smartphone

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I bought a new phone but still have my iphone and try to update it but then it wont turn back on

I thought i lost my iphone so i bought another phone but found my iphone a month later then used it for a month then an update for the iphone appeared n i try using it but as soon as i try updating the iphone it turned it off and now i cant turn it back on i try restoring but an error occures everytime

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Update iTunes and iPhoneTo update iTunes:

  • Windows: Choose Help > Check for Updates.
  • Mac: Choose iTunes > Check for Updates.
See this document for steps to update iPhone.
Restart Your ComputerSimply restarting your Mac or Windows PC may allow you to successfully restore your iPhone.
Try a Different USB PortConnect iPhone to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred. After doing this, attempt to restore your iPhone in iTunes.
Restart Apple Mobile Device Service (Windows only)Restarting the Apple Mobile Device service on Windows XP or Windows Vista may allow you to successfully restore iPhone. Refer to the steps below for your version of Windows. Note: You'll need to sign in with an administrator account for these steps.

Posted on Dec 28, 2008


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If the iPhone is inoperable, try clearing freezes by pressing the "home" button for about 10 seconds. If this doesnt work, try turning it off and back on by pressing and holding the sleep/wake button until the red slider appears. To fully reset the device, press both of these buttons together for about 10 seconds until the Apple logo appears.

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