Question about Samsung 1.8 Cu. Ft. Over-the-Range Microwave

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Samsung otr microwave vent problem

Hi we have recently installed a Samsung OTR microwave oven model no. smh8187wg, we chose option of vertical vent/exhaust, we removed the existing exhaust hood above range and installed microwave according to instructions. However when we turn the otr vent fan on, there is a front grill (on the microwave) that opens and air blows out, the microwave is sucking from the bottom pretty good, I checked the vent flap on top of microwave and it is free, also we disconnected the vent connection at microwave top and checked- some air is blowing out but most of it comes out at the front, and all the fumes from cooking just seem to be recirculated, this doesn't seem normal to us, even when microwave is being used this front vent opens. My question is how can we disable the front vent, we called the dealer and they said to contact samsung. we did and still waiting for their reply.
sincerely
oman and pari singh

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  • omsinghcan Oct 24, 2008

    Guys thanks

    I have called sam and they said they do not have experts in the model is really new ???, I think they just want to make more dough out of a service call, i will try and get the microwave exchanged as warranty is still valid, it is just that i live about 300 miles from nearest dealership.

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I just installed a samsung microwave and it came with the fan set for recirculate. I moved the fan motor for top exhaust. Had to go back to Home Depot to get a broan exhaust damper/adapter. It slides in the top of the microwave and sticks out about a 1/2". You put a 3 1/4" by 10" exhaust onto this then you can transition to round etc... Be careful you need about 3" of 3/1/4 x 10" exhaust section so the damper does not hang up.

Posted on Dec 10, 2009

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The vent fans can be moved to three different positions. Top exhaust, back exhaust and front exhaust. Take the microwave down. There are two screws on the vent cover, take those out and bend the vent cover up. remove the one screw in the back holding the vent fans in. You can now lift the vent fans up and turn then to the right position.

Posted on Dec 03, 2009

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Please call Samsung's Service Division at 800-932-3837.

If they cannot help you, they should be able to give you another number to call.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 24, 2008

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