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How can I get my hp to scan and send it to the hard drive

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  • smokin_duall
    smokin_duall May 20, 2009

    I have the same problem using the HP Document Viewer. I am telling the printer/scanner where to send the file, it doesn't show up until the third or fourth attempt. When I try to rescan I get an error that says "The application is currently in use or unavailable. Close any programs and try again."

    After closing all the programs and turning off the printer/scanner it still doesn't work without rebooting the PC 3 or 4 times.



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Scanners normally give you a choice of sending it to a program or a place on the harddrive. If you are using the windows options to scan this shows you a page with where it will send your scanned image, you can change it from there. If you are using the printers software to scan look through the help files within the software to find out how to do this.

Posted on Oct 23, 2008


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Do not know how to scan and email documents from hp psc 1350 I need step by step instructions

Scanning is the process of converting pictures and text into an electronic format for your computer. You can scan photos and text documents. Because the scanned image or text is in an electronic format, you can bring it into your word processor or graphics software program and modify it to suit your needs. You can do the following:
• Scan photos of your kids and e-mail them to relatives, create a photographic inventory of your house or office, or create an electronic scrapbook. • Scan text from an article into your word processor and quote it in a report, saving you a lot of retyping. To use the scan features, your HP PSC and computer must be connected and turned on. The HP PSC software must also be installed and running on your computer prior to scanning. To verify that the HP PSC software is running on a Windows PC, look for the hp psc 1300 series icon in the system tray at the lower right side of your screen, next to the time.
You can start a scan from your computer or from your HP PSC. These instructions are to scan direct from the printer.
Note: Bright direct sunlight on your HP PSC, or halogen desk lamps placed close to your HP PSC, might affect the quality of scanned images. Note: High resolution scanning (600 dpi or higher) requires a large amount of hard disk space. If there is not enough hard disk space available, your system might stall.
Scan an original 1 Load your original face down in the left front corner of the glass. 2 Press Scan. A preview image of the scan appears in the HP Scan window on the computer, where you can edit it. (For more information about editing a preview image, see the onscreen hp photo & imaging help that came with your software.)
3 Make any edits to the preview image in the HP Scan window. When you have finished, click Accept. The HP PSC sends the scan to the HP Photo & Imaging Gallery (HP Gallery), which automatically opens and displays the image. The HP Gallery has many tools that you can use to edit your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, or saturation. You can also crop, straighten, rotate, or resize the image.
When the scanned image looks just the way you want it, you can open it in another application, send it via e-mail, save it to a file, or print it. For more information about using the HP Gallery, see the onscreen hp photo & imaging help that came with your software.
Hope this helps!

Jun 20, 2011 | Computers & Internet

2 Answers

The HP Officejet 8500 asks me to "select computer" when I attempt to scan.

The reason for this is that your printer can't just scan to itself, as it does not have any memory or hard drive space to store the scanned page(s).

You will find it is much easier/better if you run the scanner from a computer using a program that can process the scanned image, eg: Photoshop, PaintshopPro, etc...

That way the printer knows where to send the scanned data.

Hope that helps.


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hi..the reason for your problem is your extenal
hard drive has been affected by viruses.The best
solution to this problem is scanning your hard drive.
once you scan it u will be free of viruses and your
laptop will be able to recognise your hard drive.
try it out..
thank u..
rate me..

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