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How do you reset a frozen player? - SanDisk Sansa Clip MP3 Player

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Slide the power button on your SanDisk Sansa MP3 player up.

  • 2 Hold the power button on your Sansa in the up position for about 15 seconds. This action serves as a powering down of the Sansa device.
  • 3 Wait for your Sansa MP3 player to restart and let go of the power button. Actions taken during your last operation since powering down normally have been deleted and your player is now reset.
  • Posted on Feb 08, 2012


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    Still frozen


    Press and hold [VOL+] & [POWER] until the player resets.

    If the player restarts normally then all is well.

    If not, reset again and connect the device to the PC.

    Install and run the Device Manager software from the product CD.

    Select Repair / Restore option and follow the on-screen prompts.


    Feb 29, 2008 | Philips GoGear HDD6330 MP3 Player

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    Frozen need to reset my mp3

    Resetting the Player

    Disconnect your player if it is connected to a
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    Mar 06, 2010 | Coby MP-610 MP3 Player

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    MP3 player seems to be frozen. How do I reset it?

    Replacing the firmware on your Coby MP-610 should fix it. Please try these steps to fix your Coby MP-610 MP3 Player.

    Feb 25, 2010 | Coby MP-610 MP3 Player

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    Frozen screen


    When the Sansa e260 is frozen, first try to reset the player.

    How to reset the e200 series player:
    1. Press and hold the Power/Menu button for approximately 20 seconds.
    2. Release the Power/Menu button.
    3. Press the Power/Menu button again to turn on the player.
    When resetting does not solve the problem, a reinstallation of the
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    Need more help ? Just post a comment.

    Dec 24, 2009 | SanDisk Sansa e260 MP3 Player

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    The screen is frozen and I cannot play music and i cannot find the reset button

    If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
    To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
    If this does not work, I recommend plugging the device into a computer, or charger.

    Jun 02, 2009 | SanDisk Sansa Fuze MP3 Player

    1 Answer

    Frozen mp3 player

    The reset hole should be at the bottom right side of the player depending on which model type you have. If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

    Jan 28, 2009 | Microsoft Zune 2nd Generation Digital...

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    My zen has frozen and it is still on.

    Try resetting it with the reset button on the side of the player. You need to use a pin to push it. If it resets successfully use the players utility to reset and check it.


    Dec 28, 2008 | Creative Labs Zen V MP3 Player

    3 Answers

    My mp3 player is frozen

    Plug it in to the computer with the USB cable, use a paperclip to push the reset button inside the top hole, and then press the power button.

    Feb 26, 2008 | Memorex MMP8565 MP3 Player

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