a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
your ipod seems to be having problem like damaged system software. you can reinstall your ipod software but will erase anything on your ipod, don't worry you can sync them again. here's how to do it.
make sure itunes is open and connected to the internet.
Hold down your ipod power button, then hold down the home button too, this will force the ipod to restart and in restore mode.
the screen will go dark and restart, now release the POWER BUTTON while still holding down the HOME BUTTON.
It will show an itunes icon and a USB icon saying connect to itunes.
NOTE: you might have to do this procedure many times in order to show the itunes and usb icon.
Now release the HOME BUTTON and connect to itunes, it will erase your ipod and download software from apple to install on your ipod.
this might take some time, wait for it to complete the task and now you are ready to use your ipod again.
Please rate. Thank you
JUST SHUT IT OFF AND THEN CONNECT YOUR USB CABLE TO YOUR PC AND IPOD, THEN HOLD THE HOME AND POWER BUTTON UNTIL YOUR SEE I TUNES ICON WITH THE USB CONNECTOR RIGHT UNDER IT, WHEN YOU SEE IT LET GO THEN IT'LL SYNC INTO ITUNES AND JUST FOLLOW THE INSTRUCTIONS. RATE ME PLZ.
http://ipod.about.com/od/troubleshootingyouripod/ht/reset_ipod_vid.htm Get a new cable if everything else works that is your problem
Usually, unplugging, replugging it and then rebooting solves the problem.
your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.
the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.