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I'm trying to install a HP Printer and I get Fatal error during installation Invalid Drive mn:\.......X:\webreg.msi failed with return Code 1603

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  • Anonymous Nov 19, 2008

    X:\Util\CCC refers to a location that is unavailable.

    Now Launching=X:\hpzmsi01.exe -list product -l XXX-fX:\DIVins??.DAT
    MsiOpenProduct failed with the installation source for this product is not available. Verify the source exists and that you can access it.
    Found a newer version of the same software on this machine. Quitting.
    X:\WebReg.msi failed with return code 1603

  • ldelaro Jan 11, 2009

    I have the same problem while installing an HP Photosmart C5280 printer... MSIInstall() failed with 1603 for MSI webreg
    Exit code=1603


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Give me model number

Posted on Oct 23, 2008

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ERROR:-1603 fatal error during


1) Click Start > Run
2) Type msiexec /unreg and press enter and wait until it appears to have
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3) Go back to Start > Run
4) Type msiexec /regserver and press enter.
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Installation failure Error Situation Code 11612095


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Install Failed - GetDatFilename() Returned False HP Laserjet 3055


Hello,
You can find & download the need drivers /program here;

http://h10061.www1.hp.com/ccsearch/search?pname=LaserJet+3055&opname=HP+Photosmart+C4180+All-in-One+Printer&qry=driver&submit.x=10&submit.y=9&method=prodFinder&enc=UTF-8&ctry=us&lang=en&dlc=en&sni=1141647&search=0

Good Luck!
Rich Lilja

Dec 03, 2008 | HP LaserJet 3055 All-In-One Printer

3 Answers

Fatal Error


remove the old software first

go to www.hp.com for fresh drivers(get the larger one)

install

try it again

http://tinyurl.com/6qcpgy

Aug 07, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Fatal error installing HP 3055 all in one


Try download he right software for your OS from HP.com, typically software issue. Be sure to choose the right language for your full software solution, get fatal error when trying to install software with wrong language support.

Aug 02, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

Error 2753 HP3055


My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Jun 26, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Fatal error msi.webreg


hmm..did you run disk clean and defrag, after uninstall?

Jun 16, 2008 | HP DeskJet F380 All-In-One Printer

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