Question about Lexmark X2690 All-In-One InkJet Printer

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New color cartridge won't print

I've taken out the cartridge and reinstalled it - all levels are great. Whats the problem?

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Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.


If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

  1. On your computer, go to Start menu.
  2. Go to Programs.
  3. Go to Lexmark 2600 Series folder.
  4. Select Lexmark Solution Center.

From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.

After printing the test page, try to print a document again to verify that the problem is fixed.

Posted on Feb 09, 2012

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1 Answer

Fresh ink cartridges won't print at all.


First visit our Epson support page to ensure you covered : http://inkjet411.com/?page_id=1939

Since the Epson PRINTHEAD is not removable, then it is suggested you take a damp cloth and repeatedly blot/saturate the respective color ink port with water (distilled water is recommended):

1. Remove suspect ink cartridge (or cartridges).
2. Place a paper towel under the PRINTHEAD assembly.
3. You'll see a round mesh ink port where ink flows into the PRINTHEAD.
4. Thoroughly dampen the ink port with 0.5 to 1 teaspoon of distilled water (use an eye-dropper or similar, pour or drip directly into ink port).
5. Reinstall ink cartridge(s).
6. Activate the 'Clean Printhead' routine once or twice to see if the respective color(s) have recovered.

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

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You won't be able to print if one of the cartridges is out of ink. The printer needs all cartridges with sufficient ink levels to prevent damaging the printhead.

Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.

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INK PROBLEM
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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

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Hi,
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creativetech_69.jpg

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Hello,

Try this procedure:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

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