Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

1 Answer

Dyson mini turbine head - Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

Posted by Anonymous on

Ad

1 Answer

  • Official Brand Answer
  • 2,572 Answers

Hi there,

I can't tell from the information provided what sort of issue you're having with your mini turbine head, but you may find our support guide of use in resolving any difficulties:

http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-mini-turbine-head/mini-turbine-head-not-working-

Alternatively, one of our advisors will be happy to provide assistance if you call our free Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Posted on Feb 24, 2012

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 25 Answers

SOURCE: DC07 and mini turbine head don't get along.

you can buy a clip from espares on ebay

Posted on Sep 05, 2008

  • 50 Answers

SOURCE: How do I attach a mini turbine head to my dyson

Remove the handle / hose / wand assembly like you were going to use the tools. The mini turbo brush will attach to the open end of the wand.

Posted on Apr 14, 2010

Dysonteam
  • 167 Answers

SOURCE: Dyson DC17 Animal does not have enough suction

Hi its Darran at Dyson.

It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.

www.dyson.com

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

  • 1 Answer

SOURCE: turbine head of my Dyson DC08 does not spin

This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.

Posted on Apr 28, 2010

  • 2926 Answers

SOURCE: We have a Dyson stowaway

Are the pins at the connection between the wand and head damaged? Has the turbine been verified that there is not blockage?

Posted on Dec 31, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Turbo head has stopped spinning


Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

It's also a good idea to check the Turbine head is free of any threads, hair or other obstructions:

turbo-head-stopped-spinning-yb2iqq4t3gdfozzh4fdwdnjv-3-0.jpg

If you need further help once you've given this a go, you can reach our experts at the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

Mar 05, 2016 | Dyson DC39 Multi floor canister vacuum...

1 Answer

How do I hook up the furniture brush attachment?


I have the same one. I am assuming that you are using the air turbine brush attachment that came with the vacuum. There really isn't anything special to it. You can either stick it on the end of the wand, or remove the wand and insert it directly on the end of the hose. It appears that it is supposed to 'click' into something but that is not the case on the DC17 model. It does click into the hose and/or handle of different models as shown in this video. Dyson Mini turbine head Official Dyson video

Feb 13, 2016 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

How to I fix the stuck power cord on the Dyson DC23 Turbine Head Animal?


Hi Saule, it's Jack at Dyson.

I'm sorry to hear your DC23 Turbine Head's cord seems to be stuck. If there's an issue with the cord reel mechanism, your machine may need a repair.

We'd be happy to help you arrange this, and will also be able to confirm if this is covered under your Dyson parts and labour warranty. Please note, we would advise against trying to repair the machine yourself in case damage is caused - if your vacuum is within our warranty period, this could also void any remaining cover.

When you have a moment, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) to discuss your options with our experts.

We'll look forward to speaking with you.

Dec 20, 2014 | Dyson Zorb Mini Turbine Head, NEW Animal...

1 Answer

How do I get a new belt to repace a broken one in a DC23 turbine head


Hi there, it's Jack at Dyson.

The Turbine head's belt is not a part we would ask a customer to fit, and therefore it's not available as an individual component. It's part of the turbine drive mechanism, and we'd advise against attempting to dismantle this as it could result in damage to the Turbine head. If the Turbine head happened to fail within the Dyson warranty period we should normally be able to replace it, as long as it's been used and maintained according to the User guide. Out of warranty, a replacement Turbine head could be chargeable.

If you'd like some additional help or advice from our experts you're welcome to contact us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 07, 2014 | Dyson DC23 Turbinehead Canister Vacuum...

1 Answer

Why does it not fit?


Hi Clint, it's Jack at Dyson.

DC24 is not compatible with the original Mini turbine head as this tool is engineered to work with the performance characteristics of our full size upright and canister vacuums.

However, we do make a Mini turbine head which is compatible with DC24 - for help ordering this, I would encourage you to contact us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA). Once we've taken the serial number of your machine we'll be able to confirm the correct Mini turbine head for your vacuum.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Nov 08, 2013 | Dyson Mini Turbine Head Universal Fit,...

1 Answer

Dyson turbine head


Hi Kevin, Alec from VacuumSpot here. Unfortunately Dyson don't actually sell individual mechanical components to their turbine heads, so even though it is probably a pretty easy repair you can't get the parts. In this case you will have to buy a complete new head.

May 25, 2013 | Dyson Stowaway DC23 Bagless Canister...

1 Answer

Turbine head dyson dc32


make sure the yellow knob is pulled all the way out the link below is th manual
http://media.dyson.com/downloads/uk/floorcare/manuals/dc32_uk_manual_060710.pdf

May 04, 2013 | Dyson Vacuums

1 Answer

One of the attachments(TURBO BRUSH) is stuck on the extention bar, and will not budge AT ALL. Please Help! I love my DYSON!!


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If you have the mini turbine head attached to the end of the wand, it should just be held in place by friction. Gripping the turbine head firmly, whilst pulling and twisting it, should free it from the wand.

If you need any further assistance, it's probably best if you get in touch with us directly, so we can help you resolve the issue as quickly as possible. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 27, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

How do I attach a mini turbine head to my dyson dc07 upright?


Remove the handle / hose / wand assembly like you were going to use the tools. The mini turbo brush will attach to the open end of the wand.

Apr 14, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

Not finding what you are looking for?
Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum Logo

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...