Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum
Posted by Anonymous on
I can't tell from the information provided what sort of issue you're having with your mini turbine head, but you may find our support guide of use in resolving any difficulties:
Alternatively, one of our advisors will be happy to provide assistance if you call our free Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on Feb 24, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Remove the handle / hose / wand assembly like you were going to use the tools. The mini turbo brush will attach to the open end of the wand.
Posted on Apr 14, 2010
Hi its Darran at Dyson.
It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.
Dyson Customer Service
Posted on Apr 19, 2010
This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.
Posted on Apr 28, 2010
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