Question about Plantronics Voyager PRO Bluetooth Headset

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My plantronics voyager pro will not charge because the connection piece inside the headset is pushed back into the headset where the charger cannot connec to it. Any solutions to this problem?

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Posted on Jan 02, 2017

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SOURCE: iTunes or sound card line in with my USB Plantronics DSP-500 headset

Recently on an HP desktop computer I found setting the device in the Sounds and Audio Device Control panel Voice Tab (and possibly Audio Tab) to reduce the issues with the device ceasing to work. Setting the device from the Sound Icon in the System tray recently only a very temporary fix where the settings reverted to the Sounds and Audio Device Control panel settings in at most minutes. This is at best an I hope it helps solution as I do not know your specific hardware and software configuration we cannot test a solution.

Posted on Dec 06, 2007

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FckForcedReg
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SOURCE: How do I listen to Itunes from my MacBook Pro on plantronics p590 headset

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Posted on Aug 13, 2008

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SOURCE: plantronics 220

are you using the original charger that came with it or a cheap store bought one? the battery may have given up on you>

Posted on Sep 21, 2009

  • 1 Answer

SOURCE: I am having trouble pairing

Hold the power button for 6-10 seconds when ps3 is searching- light will flash red and blue on the headset-- good luck getting it to work in Black Ops though.

Posted on Dec 16, 2010

  • 5 Answers

SOURCE: Plantronics voyager 500a ~ Trying

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Posted on Jan 06, 2011

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1 Answer

My plantronics voyager pro wont turn on, It doesn't fill power on-off bottom. I can only charge it correctly with red led. Each time when I press "volume+" bottom for 5 seconds while charging...


Sounds like you have a few things going on here that may be a procedural problem. We recommend reviewing your user guide, paying close attention to the "take a good look" and "tips". The link below for the Plantronics Voyager Pro+ should help.

Plantronics Voyager Pro+

Good luck from Headsets Direct!

Oct 13, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

My voyager pro+ keeps flashing red when charging. However when it is unplugged with charger, it does not work at all. Please kindly help.


If it is flashing red like it is supposed to be charging, and it is not, look at the connections. Are they worn, not connected properly? Make sure that the AC charger is plugged in firmly. If this still fails to charge your bluetooth, it may have to do with the bluetooth itself. If this is still under warranty have it replaced. Try a different outlet or charger to see if that is what is not working.

Good luck from Headsets Direct!

Jun 19, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I bought my wife a new voyager pro because the other is not charging. Using magnifiers I can see the headset connector gets pushed back. I'm thinking a wire had come loose or broken. Can the headset...


There is no way to open the unit to fix that problem. Take it to your retailer for warranty replacement (one year warranty) or call Plantronics at 800-544-4660 x5 x5538.

Good luck from Headsets Direct!

Jun 19, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

My plantronics voyager pro will not charge turn on or anything. do you know the peoblem?


I have seen on some Plantronics Bluetooth headsets that you can perform a system reset by doing the following, It might help but not sure.

Instructions:
While plugging in the AC charger, hold the power/pair button. The headphones will show a solid red or blue light when they have been successfully reset.

Good luck from Headsets Direct!

Jun 18, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I bought the plantronics voyager pro bluetooth headset two months ago and now it's dead. It's been working great for two months. When it's plugged into the wall for charging the red light is illuminated....


One thing you can try is to power down and then power the headset back up. The instructions are on the link below for the Plantronics Voyager Pro, particularly the page "Listen To The Voice."

Plantronics Voyager Pro User's Guide

If that doesn't help, then you have a bad processor in the headset. It's still under warranty so contact Plantronics at 800-544-4660 x5 x5538 for warranty service.

Good luck from Headsets Direct!

Apr 28, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I have a Plantronics Voyager Pro and it will not take a charge. I plugged the charger into my phone to check it and it does work on my phone except not with my blurtooth. Thanks for your help.


If you have the Plantronics Voyager Pro headset, you should be using the ac adapter that came with the headset ( model 79414-01 ). If the headset will not charge, it could be broken or the internal battery may be worn out. Keep in mind that the Voyager Pro has a one year warranty, and Plantronics will replace it within the warranty period.

Plantronics Voyager Pro Headset

AC Adapter for Voyager Pro Headset

Good luck from Headsets Direct!

Feb 28, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I cannot connect my Plantronics Voyager Pro to my iPhone 4.


Once you make your iPhone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Jan 25, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

My ear piece keeps losing its pairing


Please remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone any pairing information for your Voyager Pro headset and pair it again with your phone, following the instructions on the link below for the Plantronics Voyager Pro.

Plantronics Voyager Pro User's Guide

Good luck from Headsets Direct!

Jan 20, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I put the Voyager pro headset in the car and is turn on, after work, I back to my car and the headset light is out and I go home put in the charger that headset no light on and can turn on again, I try to...


What you probably need to do is turn off, then on, the headset. In today's push button happy society, sometimes we don't always follow the instructions the manufacturer provides. Please follow the instructions carefully in the link below for the Plantronics Voyager Pro+, paying particular attention to "Listen to the Voice" and "Tips." You should be up and running in no time.

Plantronics Voyager Pro+ User's Guide


Good luck from Headsets Direct!

Oct 27, 2010 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I am having problems getting my Voyager Pro bluetooth to recharge. I am not getting the solid red light to indicate the unit is charging.


So if it won't charge, it may be that the charger is bad, and you may not have a way of charging it to find out if it is the charger or the battery. If it is the charger you can get a new one, there is a link below to the right part. If it is the headset and it is still under warranty return it to the vendor.

Plantronics 79414-01 AC Adapter

Good luck from Headsets Direct!

Oct 21, 2010 | Plantronics Voyager PRO Bluetooth Headset

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