Question about Apple iPhone Smartphone

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Iphone cannot restore with itunes

Try to restore with itunes says unkown error occured (6)

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  • mexicanto_61 Oct 23, 2008

    my iphone has no service but i still use it to listen to music and surf the web then an update appeared so i try updating the iphone but then it just turned off and now it cant be restored with itunes and an error 6 occurs every time

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Try the following links:
http://amountaintop.com/error-1604-when-upgrading-your-iphone-version-1-1-1
http://support.apple.com/kb/TS1458

Posted on Oct 29, 2008

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3007 itunes update error


Hi,
This is probably too late but I really hope this can help you or others.
You may have encountered different errors during restoring and updating your device. You may have seen "This device cannot be restored Error " message from iTunes before and wondering what just happened. A common error usually exists because of just simple things. And so there are things you need to consider first when you're updating or restoring your iDevice. Here are some of those:
1, Stable Internet Connection.
2, Firmware Issue.
3, Security software.
4, USB cable and port issue.
Part 2: Common Solutions to Fix iTunes Error
Solution 1: Reboot your phone.
Solution 2: Replace the USB cable.
Solution 3: Checking your phone storage.
Solution 4: Restarting your computer and resetting your phone.
Solution 5: Look for more stable internet connection.
Solution 6: Update your iTunes.
Solution 8: Deactivating your antivirus.
Part 3. Fix iTunes Error by Setting Your Phone in DFU Mode
Part 4: Use FoneDog Toolkit to Fix the iTunes Error
Step 1: Choose "iOS System Recovery" Option.
Step 2: Connect Your iDevice to Your Computer.
Step3: Download Firmware.
Step 4: Start Repairing Your iOS.
Step 5: Repair Complete!
More information you can see the Guide: How to Fix iTunes Error Occurred While Restoring or Updating iPhone, iPad
Hope it can help you!
iOS System Recovery Guide How to Fix with Various iOS System Issues

Sep 28, 2013 | Apple iPhone 5

1 Answer

I am trying to open up iTunes, I get the following error message: the iTunes application could not be opened. An unkown error has occurred [13014]. Thanks


Close itunes, and go into windows explorer.
Get rid of the file named iTunes Library 8 Genius.itdb

You can always rebuild Genius results after you get itunes running properly again.

Jul 03, 2010 | Apple iTunes

1 Answer

Tried to restore iphone, itunes said cannot be restored an error occured (1603)


youtube search that error code, search for "itunes error code 1603" and you will get a few videos that explain how to do it very simply... just a lot of computer work.

Apr 26, 2010 | Apple iPhone Smartphone

1 Answer

Tried restoring iphone on my itunes account and it said "restore failed" my iphone is totally disabled and I am unsure how to fix this problem


When your restore fails, it usually tells you, Your iphone could not be restored, an unknown error occured(number). Get that number and either post it on here or call 800 my iphone with it.

Oct 03, 2009 | Apple iPhone 3G

1 Answer

IPhone 3G Unknown Error Occurred 6 can't resotore to 3.0 help


turn the iPhone off, connect the cable to the computer, but do not connect to the iphone. Hold the home button and connect the iPhone to the computer. iTunes will recognize it in recovery mode. (You must have ipsw file) Hold shift and click restore. now look for the ipsw file, choose that file, and itunes will do the rest.

Aug 08, 2009 | Apple iPhone 3G

1 Answer

Iphone will not restore


try respring it (central + power buttons together and then connect to iTunes in safe mode,choose full restore (it will erase everything but if you have back up can be restored).

May 12, 2009 | Apple iPhone 3G Black Smartphone

1 Answer

Corrupted iTouch


Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.




I hope this article is very helpful for you and easy to follow. Good luck :)

Apr 26, 2009 | Apple iPod touch

2 Answers

IPHONE HELP IPHONE HELP IPHONE HELP PLEASE HELP ME PLEASE!!!!!!!! I bought an unlocked iphone for use here in Australia. Firmware 1.4 It was working fine until I downloaded some applications...


You should jailbreak your phone, maybe the phone career is not compatible or something, if you want to jailbreak it just go to blackra1n.com, download the software and then just click on make it rain, that will solve all your problems, by the way... you have to take off the sim card before you do this.

Jul 06, 2008 | Cell Phones

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