Panasonic DMR-E20

This is a tough one that CAN be solved. You will have to take the DVD Drive out of the unit. Take the drive apart and grease yes grease the rails the laser slides back and forth on. I used regualar Vasoline as it is inert and lasts forever. The sound you are probebly hearing is the stepper motor trying to move the stuck laser. I had the same problem. Or you could replace the entire drive, but as it doesnot work now you are not out anything trying to grease the rails because it is already broke. Take it slow and remember where everything goes. This is assuming that you have parked a cleaning disk in it already.

the 90% of this problem are sove with a cleaning cd but I asume that you already do it then try with dry air(buy a can in radio shack) blow dry air by the port of the dvd with the tray open if not you have to take the machine to a tech...you got problem with the reading eyes...good luck

If you hears a shutter or gringe then you should only watch Schindlers List.

My TruTech DVD recorder went the same way, I returned/exchanged it twice and finally gave up and bought something of better quality. Sadly this seems to be typical of TruTech products.