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Drive will not recognize cd r or play audio cd

When we first installed the drive, it did everything the product was promised to do. We were able to save pictures, music and other files on re-writable discs. Now the drive will not see the disc's nor see the disc's we have already created from said drive. I have unintalled and reinstalled the software and I get nothing. Can anyone help. I never registered once installing the drive and I don't think I can any support from the manufacturer because the drive is a couple of years old. What do we do.

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Since you didn't specify brand: As a tech I've got to say, remove and reconect data and power cables (while comp is off) both drive and mother board ends on the data cable. If you smoke or have pets, run a cd cleaning disk.

Posted on Aug 03, 2006

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Posted on Jan 02, 2017

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