Question about Tomtom ONE GPS Receiver

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TomTom One - Not Enough Room for Map HELP

I have a TomTom one and, while updating the map, my net connection and computer shut down.

I then put it on a new computer and wanted to reinstall the map, but now it says I dont have enough room

My device has NOTHING on it (i went to "show contents")

It says it has 978.mb total and 831.7 available.

Yet the US and CANADA map is over 831.7

Is there some info on my tomtom that isn't showing up??

How can I get this map back on the tomtom? I simply want to be able to use the GPS to get around town.


Posted by on

  • matthewmarke Oct 22, 2008

    But it came with a US /CANADA map and it claims this map has been backed up on my PC

    I COULD buy the local map for my area -- but how do I just get this this restored to how i bought it?

    Currently it has NO maps on it..

    It was working fine until I monkeyed with it.

    Its a TomTom 1 version 4



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Well, in any device that has internal memory, some of the stated memory is kept for the purpose of the software used to make the device work, which means that the memory it says is unused, is used for the software in your device. So, that means that you might have to look for a different map that is smaller in size.

Posted on Oct 22, 2008

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How do I update maps on tom tom one from computer to GPS ?


Usually, you connect your TomTom to your computer, and use the TomTom software (e.g. HOME) to update (e.g. buy, download and install) your map(s).
If your question is about how to copy a (new / another) map on your computer to your TomTom device (i.e. without using the TomTom HOME software), you can simply copy the "map" folder (of the map on your computer) to your TomTom Device (that you've connected to your computer).
You may have other questions like, is there enough memory on your TomTom device for the map ?; is the (new/other) map version compatible for the TomTom (model/version) device that you have ?; is the map "activated" to run on your TomTom device? etc.

Jan 20, 2016 | Tomtom One GPS Devices

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Updated Tom Tom One Edition 3 and no have no maps and told there is not enough room to download from computer back up; tried to delete from device but still not enough room


There is this problem with TomTom. Tom do not seem to overwrite the existing map file. So before trying to install the map, you need to delete the folder that contains the map. Once you have connected your TomTom to the computer, close the TomTom home window. Double click on my computer. You will see the TomTom hard drive as a drive (like you see the CD drive). Double click on that . Once the folders of the TomTom hard drive opens, look for a folder named USA_Canada_and_Mexico_P. (Please note: this name is for American continent. For others, this name will be different) Right click on it. click properties. Check whether the size of this folder is approximately around 1.3 GB to 1.5 GB. This is just to make sure we have the correct folder. After confirming this is the map folder, copy this folder to your computer for back up purpose. Once you have it safely in your computer, delete this folder from the TomTom hardrive. Go back to TomTom home software. Use the map guarantee to update/Upgrade the new map. You will see this time around the installation completes without a problem.

Apr 25, 2010 | Tomtom ONE 3rd Edition GPS

1 Answer

Tried to install the free map update/upgrade(North America) on my new XL 335-S and now have no maps at all. The install showed an error and now when I try again, I am notified that there is not enough room...


There is this problem with TomTom. Tom do not seem to overwrite the existing map file. So before trying to install the map, you need to delete the folder containing map. Once you have connected your TomTom to the computer, close the TomTom home window. Double click on my computer. You will see the TomTom hard drive as a drive (like you see the CD drive) double click on that . Once the folders of the TomTom hard drive opens, look for a folder named USA_Canada_and_Mexico_P. Right click on it. click properties. Check whether the size of this folder is approximately around 1.3 GB to 1.5 GB. This is just to make sure we have the correct folder. After confirming this is the map folder, copy this folder to your computer for back up purpose. Once you have it safely in your computer, delete this folder from the TomTom hardrive. Go back to TomTom home software. Use the map guarantee to update/Upgrade the new map. You will see this time around the installation completes without a problem.

Apr 23, 2010 | Tomtom ONE XL-S GPS

1 Answer

Map updates. The directions are often incorrect. Device voice and map show me I am at destination then changes to show it is actually a half mile or more down the road. Needs corrections!!!!!!!!! Thanks!


There ar frequent minor map corrections accessible through MapShare. You configure your GPS to accept these corrections. You can selected to accept ALL, or from TRUSTED sources, or ONLY corrections verified by TomTom.
Connect the unit to the computer and download the MapShare corrections. If your map is too old, maybe it is time to get the latest one.

If you have started using your unit not long ago (less than 30 days) you may have the right to a free update. TomTom offers the 30 day latest map guarantee.

Connect the unit to a computer where you installed the tomtom HOME application. Upon registration, HOME will proceed to update your GPS.

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2 Answers

Map down loads


From what I understand, you have a 30 day guarantee for the latest update map. That 30 day stretch starts from the day of first use (not the time of purchase). It it is not a store demonstration unit then you still have 15 days. It goes without saying that if the licensed map has not updated within the 30 days period, there is nothing to update. You can however still use the Map Share feature to download the minor map corrections.

I suggest you frequently connect your unit to the calculator and the Tomtom Home software will do the automatic updates. If a new map is issued within your 30 period you will get. Even if you missed it you should console yourself in the knowledge that major map update are not that frequent. You can also buy other maps from Tomtom.

Jan 02, 2010 | Tomtom One XL GPS Receiver

1 Answer

My tomtom go 700 is about 5 years old and i need to update the maps how do i start?


1.First of all check that TOMTOM actually still support this product and only perform updates using a wired network connection - WIFI can drop out and corrupt the downloads
2.Then see if they actually are supplying a new map for the 700
3.Without activating TOMTOM Home, plug your GO700 into your PC and let it recognise the 'drive assignment'
4.Take a FULL backup of all files on the TOMTOM 2Gb disk on your PC NOTE: this is totally separate and additional to any backups you might make with TOMTOM Home.
5.Disconnect your TOMTOM
6.Start your TOMTOM Home software and perform an update check from the 'help' drop down menu
7.Once you have this updated connect your TOMTOM
8.Perform a full backup again with the TOMTOM Home software
9.Search using TOMTOM Home for any GO700 application software updates and install these (NOTE - ONLY INSTALL THE APPLICATION UPDATES)
10.Reboot your GO700 to make sure that it works with any application updates
11.Re-connect your TOMTOM and this time perform a search for map updates to purchase and follow the instructions.
12.It is very likely that TOMTOM Home will say that there is not enough space on the drive to install the new map, it will follow an automatic process to remove your old map and then install the new one that you have purchased on lne from TOMTOM.
13. If Home has installed your new map correctly, when you log off and disconnect your GO700 it should then initialise - the long time bar rebuidling the maps and then start up normally. It can be necessary to reset your GO700 using the rest button under the base.

GOOD LUCK, This is currently a very messy process but one which seems to work for recovering the GO700 in the event of a failure, TOMTOM have been hopeless for me in getting any maps installed on a GO700, so this is my way of getting round their lousy support service.

Jul 18, 2009 | Tomtom GO 700 GPS Receiver

3 Answers

Down loading Europe on my TomTom 1/3


Yes you can I have europe and canada on mine.

just plug your tomtom into your computer and start tomtom home

On the computer screen for tomtom select ADD MAPS

Here you can select and buy the maps you need.

Once you have confirmed the purchase you will be given instructions on how to download etc

Some maps may take a little time to install to the tomtom itself.

you should also ensure there is enough space on your tomtom
If not you will have to get an SD memory card.

I use a 4gb one that still has lots of room to spare

Jun 07, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

I have a tom tom 930.


get the latest tomtom Home 2.5 application from www.tomtom.com and use this app. to install your new map. you may need to set up a registeration when you visit tomtom, but the map should go on to the device as long as you have room. put everything else i.e. phonebook, music, pictures on to the card.

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3 Answers

Can't load Map update on TomTom XL 330S


You'll have to remove enough stuff to make room for the new map. I had the same problem which is how I found this site. Turns out, the new map is larger than the one that came on the unit. The 1 GB of available space is pretty much all used when you get the GPS. Just copy all the voices and POIs that you aren't planning on using to your computer in case you change your mind later (you can just download them again for free too). As for the voices, only one works for text-to-speech anyway and that would be Samantha though a male voice is available for download.

You'll need to clear just under 4 MB to make room for the new map, and that's if you haven't added anything. Having the drive/memory on this unit just larger than the map makes it very difficult to get much use out of TomTom's great add-ons.

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1 Answer

Cannot get map to work


First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .

Please rate this reply if you find it useful .

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