Onkyo DR-C500 Multi-disc DVD Player
Problem for Onkyo DR-C500 Multi-disc DVD Player

Disc tray does not come out




By Harshad on Aug 02, 2006

" "
I have Onkyo - DR-C500 model. THis playey is 5 DVD/CD changer. There were five disc inside when I carried thatto other house. There when I tried playing I see disc tray where I load the DVDs never comes out. I opened up the reciever and removed 4 disc. I dont remember if there is one disc in the receiver which seems to be stuck inside. As I see front panel only reports disc 2 always and plays when I press play button. No voice come out from there and it looks like some thing is improper inside. Can some one help me to fix this as warranty is over.

Harshad
Comments:

Aug 06, 2006

- Thanks Take.

I removed the disc but the now the problem is like this. I am in the open cover of my receiver. When I press eject buttom the disc tray does not come out. Also the disc 2 always remains on the disply screen. I was wondering if there is any gear mechanism which is failed which does not bring the tray out. One important thing is that earlier carousel was not rotating but now atleast it is rotating but it rotates and bring the disc 2 to the same position. Do you know how this works for bringing the tray out and skipping the disc.

Harshad

Same Problem

Mar 25, 2009

-   the disc wont come out of the tv -   Guest

Aug 07, 2008

-   I HAVE THE SAME PROBLEM, I DON,T HAVE THE ONKYO MANUAL SERVICE, PLEASE SEND ME-   Guest

Aug 07, 2008

-   I HAVE THE SAME PROBLEM, I NEED MANUAL SERVICE OF ONKYO DR-C500-   Guest

Aug 07, 2008

-   I HAVE THE SAME PROBLEM-   Guest

Jun 16, 2008

-   Can't get the disc tray door to open using the open button of the DVD player or remote. Where can tis be taken to be repaired? -   Meadow Lark

Solution #1

posted on Aug 03, 2006
Somewhat Helpful)

take

Rank: Wiz 
Rating: 79%, 491 votes
as techman said "the old" carry with cds inside problem" yes you most have one cd inside thats the problem but letme tell you something is a problem for a cualify tech becouse to remove that cd you have to brake apart the hold cds carrier...good luck
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Solution #2

posted on Dec 05, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
This,

"as techman said "the old" carry with cds inside problem" yes you most have one cd inside thats the problem but letme tell you something is a problem for a cualify tech becouse to remove that cd you have to brake apart the hold cds carrier...good luck"

clarifies nothing!

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11 Other Users Have The Same Problem - Continued

Comment by Guest, posted on May 17, 2008

the same problem

Comment by MMautz, posted on Feb 19, 2008

I have a DVD in the player and when I press Open/Close, it triggers to come out but the tray doesn't move. I tried turning it off and leaving it off for several hours in hopes that it would open after it had cooled down but nothing happens. I also have tried to open the tray lip but it still doesn't come out when I try to open it up. I have looked for a release button but there doesn't seem to be one. Any suggestions?

Comment by Guest, posted on Dec 25, 2007

How do you remove a disc when the eject buttom does not work on a Emerson EWD2202? I was reading that you can manually open the disc tray door. When the electricity is turned off, you take a stretched out paper clip and locate a pin hole along the edge of the disc tray door. I looked and I couldn't find a pin hole, any suggestions.

Comment by Guest, posted on Dec 01, 2007

I also have a DR-C500 and when I press the eject button, the display keeps flashing "open", but nothing happens. I opened the case and checked for any stray disks, but it's empty so I put it back together. Any idea if this is fixable? Thanks,
JRT: jthibodeau21@comcast.net

Comment by cfpoe, posted on Nov 24, 2007

I can't get the disc tray door open using the open button on the DVD player or the remote. Where can this be taken to be repaired?

Comment by Brielle, posted on Nov 22, 2007

Ok. So i knew i had a disc in there and i went to go take it out and so when i hit open, it said open on the TV but it wouldn't open. i finally got the disc out cause i knew that was stuck. but it still won't open. what should i do now other than throw it out the window?

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