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Won't start up!

I have just purchased a packard bell notebook bg45. At the shop they reconfigured it to get the shop stuff off. When I turned it on I got a windows error recovery message. 'Windows failed to start a recent hardware or software change might be the cause' and it invites me to log on safe mode or windows as normal etc...when i do this the screen remains blank ! help please.

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  • Anonymous Mar 09, 2009

    the same thing sept mine is old

  • Debs
    Debs May 11, 2010

    what versions of windows is it?

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I strongly suggest to bring it back to the shop where it was bought. this may be the result of their configuration.

Posted on Oct 23, 2008

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