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A recent problem has occurred with my BT STUDIO 3500 twin cordless telephone (s) with answering machine. It rings OK but when I pick it up there's static on the other side and then it goes off. Also it's not the normal ring but a loud piercing continous ring. I have to press anyone of the keys to get it to stop. I have looked at the user guide and there;s nothing. It's not the alarm and it's connected OK. Is this anything to do with SKY and or broadband connection? Any help would be appreciated.

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  • pussycat1 Nov 09, 2008

    Thanks Ginko, this has fixed it.



    Pussycat1

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  • 19,396 Answers

Check the phone cables, eventually replace them.

Posted on Oct 22, 2008

  • Ginko
    Ginko Oct 22, 2008


    • Check all cables, static nois and irregular signal are often because of a bad line cable.

    • If the line is connected through a broadband filter , then replace it, when the filter is defective, it does the same.

    • If there is a source of interference, like an ac adapter, near to the cables or to the phone, that can also give static noise.

    • Another possible cause is a faulty phone, in that case the problem would be only on one line.


  • Ginko
    Ginko Oct 22, 2008

    The static can be also a short on the phone mic.
    I suggest to do this way:
    Unplug phone from power to reset it.
    Try changing ring settings.
    Try testing a different phone cable, and eliminate temporarily broadband filter, if any.
    If it is not that , then the phones are probably faulty, if the problem is on both lines, then the problem is with the receiver, if on one line, then it is one of the handsets.In this case it is probably a short, or an internal fault.


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