Question about Philips GoGear HDD084 MP3 Player
Well, the one day I wanted to listen to my Mp3. So I got it out, tried staring it up, and it said the battery was dead. So I put it in the charger to recharge it. Well, about 30 seconds later, it turned on and the screen showed up saying "PHILIPS", like it always does. It's wierd because it never just started by itself, especially when it was in the charger. So then I unpluged the charger, and the Mp3 was frozen. I kept fooling around with buttons and it didn't do anything. I tried using the "unfreezing technique" and holding down the volume, up arrow, and the start button. It shut off, but when I tried to turn it back on, it said the battery was dead. And this process kept repeating over and over until I just decided to not fool around with it. What's going on???
Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
-Tha Mp3 Doctor
Posted on Feb 19, 2008
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