Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Paper jam there's a paper jam and i can't find a lever to lift to ease it out - any thoughts? thx

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  • lynette 8 Oct 24, 2008

    I neglected to say that the jam is in the auto doc feed on top of machine. manual says to pull off the front oanel to gain access. it feels as if it will break if we do. is there any other way to gain access to the top roller area wherehalf page of unseen paper is still wedged?

    thx


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  • HP Master
  • 1,362 Answers

???? where is it????
Assuming it's in the paper pick-up,remove trays and see if youcan get it there, also look in the back of the machine most of them have a section that comes out, there should be a big knob that you turn and unlocks the door, remove it and you can see the big wheels and hopefully get it from there.

Posted on Oct 23, 2008

  • CheckitRight
    CheckitRight Oct 24, 2008

    If you've torn the paper and only half is left inside the machine then,

    1-there should be a door on the Doc feeder that you can open, this is probably what they are referring to, grab a hold of the plastic that is near the rollers and lift up.



    2- lift the doc feeder up and look in the front and up this is where the document is supposed to pass trough to make the copy and it feeds back in to deliver it on th the top.



    Let me explain the process a little more. When you put the paper in the doc to make a copy it actually makes it on the SMALL strip of glass not on the big one. so it passes trough and only a 3/4 inch is read and copied.

    while if you put in on hte glass is scans the whole paper.



    Hope this helps, good luck!

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  1. Turn off the product.
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  7. Check for jammed paper where paper enters the ADF paper cleanout. Figure 8: Paper jammed as it enters the ADF paper cleanout c01461019.gif
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