Question about Philips GoGear RaGa SA3RGA02K MP3 Player

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Need to set device to MTP mode

I am trying to download audio books from oneclick audio library they said my device need to be set to mtp mode

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 105 Answers

SOURCE: Recognizing as MP3 player or removable device

Try reinstalling the software that came with the unit. Go into device manager & see if the unit shows there, & make sure there are no conflicts. Your owner's manual may also have a tech help number to call.

Posted on Jul 20, 2007

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ThaMp3Doctor
  • 8596 Answers

SOURCE: mp3 not recognized

Unplug mp3 player from computer. Go to Control Panel --> System --> Device Manager --> Uninstall MTP Device. Uninstall all Philips software. Reinstall Philips software from the CD or the Philips website. Replug mp3 player into computer. Good luck!

-Tha Mp3 Doctor

Posted on Jan 03, 2009

  • 5 Answers

SOURCE: I just spent 4h trying to install philips SA5285.

Go to microsoft.com and download and install Windows Media player 11. I found it really upseting also that I spent the same amount of time with this as you. None of the error messages that philips gives you will tell you this. Very frustrating and shame on philips for causing this grief. Just tell us what to do instead of some ******** error message...

Posted on Jan 30, 2009

  • 1 Answer

SOURCE: Philips GoGear SA5285/37 Digital Media Player Usb device not reco

I have the same exact player and it did the same thing on my computer you have to rollback your windows media

Posted on Mar 30, 2009

YourZEN
  • 820 Answers

SOURCE: every time i plug in my mp3 it says mtp device

Hello,

MTP stands for Media Transfer Protocol: it means that the player is switched into the MTP connection mode. Files can be transferred in this mode using a software program.
You can look in the manual, which software program matches your player or get a download from the support site (see below).

When you'd like to transfer media in the explorer in "My Computer": look in the manual how to switch to MSC mode for viewing the player as a removable disc. Transfers in MSC mode are the same as copying files to an external usb flash drive: be sure to have the files in the correct format for the player, before transferring.

All support for the "GoGear Vibe" can be acquired going to next site and select the exact model from the list:
http://www.search.philips.com/search/search?q=GoGear+Vibe&s=all&l=global&h=all&o=

When needing more help, just add a comment in this thread.

Posted on Mar 13, 2010

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My Red Sansa Clip 4GB will not show on any computer i plug it into, It only charges and i have tried the auto detect, mtp, and msc settings. Any Suggestions?


See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

May 17, 2010 | SanDisk Sansa Clip MP3 Player

Tip

Just to be clear,most players require no special drivers. MSC mode will work...


Most MP3 players require no special drivers. I will try to explain MSC mode and MTP mode and what they mean.
MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). MSC is probably the better choice of the 2 modes, and is easiest to work with. Most computers detect the player in this mode without a problem very well and right away.

MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.

Most good MP3 players will have both of these modes at the users options.

Although not all do, so it is a good idea to check yours for these settings if you are having connection problems

NOTE: any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them.

Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.

Turning on MSC or MTP modes

These settings will vary based on player model and you might have to refer to your users Manual. Chech there web site for a download in PDF form.
  • Turn the player on, if it is not already
  • Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc...
  • Navigate to "Settings" on the main menu of the player.
  • After navigating to "Settings", you should see an option that states "USB" or "USB MODE"
  • From here we can select MSC or MTP modes (could vary based on player model)
  • Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu
  • Connect the player to your computer and verify it is connecting in the desired mode.
It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".

Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall
W*ndows Media Player 10 or 11
Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

on Jan 01, 2010 | Motorcycles

Tip

Solve your MP3 Player Connection Problem.


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean.
MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.

MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.

Most good MP3 players will have both of these modes at the users options.

Although not all do, so it is a good idea to check yours for these settings if you are having connection problems

NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them.
You know you have some files on your player and can not find them now, you may have to change modes so they are available.
Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.

To use MSC or MTP modes go to your players settings.

These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form.
  • Turn the player on, if it is not already
  • Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc...
  • Navigate to "Settings" on the main menu of the player.
  • After navigating to "Settings", you should see an option that states "USB" or "USB MODE"
  • From here we can select MSC or MTP modes (could vary based on player model)
  • Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu
  • Connect the player to your computer and verify it is connecting in the desired mode.
It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".

Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall
W*ndows Media Player 10 or 11
Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

on Jan 01, 2010 | Audio Players & Recorders

3 Answers

I recently purchased a Sansa Clip MP3. I downloaded audiobooks to it but they will not play. What do I need to do?


Not true!!! The Sansa Clip is actually the best mp3 player I have found for listing to audiobooks. Here is what you need to do. Download the latest firmware update on the Sandisk website. You must do this or it just won't work unless you are downloading books from Audible.

I use the Overdrive Media Console and download mp3 and WMA books from my state library. When you hit transfer, be sure it hit advanced options. Browse until you select the audiobook folder on your player. Then transfer to that.

The player will bookmark your last place on anything that is in your audiobook folder. You can easily switch back and forth between your music and book without losing your place! Love it!

It even has a sleep timer on it. I'm in heaven.

Apr 27, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

AudibleManager does not recognise Hitachi dmp860 as a device. How do I download audible books?


You need to check your player for MTP and / Or MSC modes. To use MSC or MTP modes go to your players settings look for USB or Modes.
For a better explanation of these modes of use check out my tip posted here. -->
http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <--
copy the address into a new window.

Feb 15, 2010 | Audio Players & Recorders

1 Answer

Computer doesnt show video,slide show, says it downloading but isnt on unit when restarted


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean. MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.
Most good MP3 players will have both of these modes at the users options.
Although not all do, so it is a good idea to check yours for these settings if you are having connection problems
NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them. You know you have some files on your player and can not find them now, you may have to change modes so they are available. Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.
To use MSC or MTP modes go to your players settings.
These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form. Turn the player on, if it is not already Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc... Navigate to "Settings" on the main menu of the player. After navigating to "Settings", you should see an option that states "USB" or "USB MODE" From here we can select MSC or MTP modes (could vary based on player model) Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu Connect the player to your computer and verify it is connecting in the desired mode. It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".
Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall W*ndows Media Player 10 or 11 Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Feb 13, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My MP3 stopped working. It doesn't need to be


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean. MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.
Most good MP3 players will have both of these modes at the users options.
Although not all do, so it is a good idea to check yours for these settings if you are having connection problems
NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them. You know you have some files on your player and can not find them now, you may have to change modes so they are available. Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.
To use MSC or MTP modes go to your players settings.
These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form. Turn the player on, if it is not already Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc... Navigate to "Settings" on the main menu of the player. After navigating to "Settings", you should see an option that states "USB" or "USB MODE" From here we can select MSC or MTP modes (could vary based on player model) Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu Connect the player to your computer and verify it is connecting in the desired mode. It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".
Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall W*ndows Media Player 10 or 11 Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Feb 13, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

How do I listen to downloaded audio book? SanDisk Sansa mp3 model E250


If the book was purchased from the net and came with a license, you will have to set the player to MTP mode and sync the book through Media player or QuickTime. MTP stands forMedia Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management, (DRM) or protected content. MP3's downloaded form services like Rhapsody and Napster even Amazon will only function in this MTP mode. Now, Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them.

Jan 21, 2010 | Audio Players & Recorders

1 Answer

Sansa e250 keeps saying "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION"


Here's the deal with WMA files - once your subscription expires (or really,  the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device. 
Use Mp3 format songs - they'll never give you this problem.

Aug 26, 2008 | SanDisk Sansa e250 MP3 Player

7 Answers

Synchronize to continue your music subscription


This is what I recieved when I asked a third party for help with this same problem. I worked. Good luck:

The error you are receiving may be
resolved by changing the USB settings within your device. Your device
uses two different transfer modes that are automatically selected by the
device; the primary mode is MTP. MTP mode is what allows the transfer of
the license along with the WMA (Windows Media Audio) title. Can you
please complete the following steps to change the USB setting?

(Please note: Do not connect the device to the computer until step 4.)

1. Power on the device and select 'Settings'.
2. Scroll to and select 'USB Mode' (or 'Mode').
3. Scroll to and select 'MTP' (or 'PlaysForSure Mode').
4. Connect the device to your computer.
5. Open 'My Computer’ > Sansa e280.
6. Delete any WMA (Windows Media Audio) files you see that are of books
you cannot play.
7. Open the OverDrive Media Console and attempt to transfer the audio
book again.

Jul 15, 2007 | SanDisk Sansa e250 MP3 Player

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