Question about Logitech MX Revolution 931689 Mouse

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Logitech Setpoint Uinstallation issue

I've been using a logitech mouse for over a year or so on this computer. I had to get a new mouse and decided to get a microsoft mouse this time.

Now, when I try to install microsoft's version of Setpoint (intellipoint), it's not able to install because it's saying another device software is detected and won't proceed. I don't know what happened to my setpoint uninstallation but it does not work anymore. I tried deleting all the setpoint files manually but microsoft's software still thinks it's installed. I also tried reinstalling setpoint which should fix the uninstallation problem from add/remove programs. This wont work either. Setpoint's installation says theres a newer version of setpoint installed and it exits from the setup.

From here I'm scratching my head and found the newest version of setpoint that i could find which is version 4.60. This version started installing and may have fixed my problem if it would finish installing!!! At 11% completed, it gets an error saying "KHAL component not installed properly" and exits.

What does that mean and how can i fix it? Or is there some other way I can get around this problem or am I going to have to reformat my hard drive?

Please help me!

Posted by on

  • pieter_s Feb 02, 2009

    I have the same problem with version 4.70 and LX700/3000. software will not install!



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2 Answers

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Pretty sure you gotta download the Windows Installer Cleanup Utility and delete any of the settings you might have for khal, could also try to delete everything to do with Setpoint. Finally do a clean install and see what happens.

Posted on Mar 29, 2009

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In my case, the Windows Installer was not launched.
So, I change it can launch automatically by the following step.

program→administer tool→service
And then, start up of the windows Installer makes on.

This is the way I solve the problem.
I hope you can install the Setpoint.

Posted on Nov 09, 2009

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Posted on Jan 02, 2017

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