I've been using a logitech mouse for over a year or so on this computer. I had to get a new mouse and decided to get a microsoft mouse this time.
Now, when I try to install microsoft's version of Setpoint (intellipoint), it's not able to install because it's saying another device software is detected and won't proceed. I don't know what happened to my setpoint uninstallation but it does not work anymore. I tried deleting all the setpoint files manually but microsoft's software still thinks it's installed. I also tried reinstalling setpoint which should fix the uninstallation problem from add/remove programs. This wont work either. Setpoint's installation says theres a newer version of setpoint installed and it exits from the setup.
From here I'm scratching my head and found the newest version of setpoint that i could find which is version 4.60. This version started installing and may have fixed my problem if it would finish installing!!! At 11% completed, it gets an error saying "KHAL component not installed properly" and exits.
What does that mean and how can i fix it? Or is there some other way I can get around this problem or am I going to have to reformat my hard drive?
Pretty sure you gotta download the Windows Installer Cleanup Utility and delete any of the settings you might have for khal, could also try to delete everything to do with Setpoint. Finally do a clean install and see what happens.
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Although you don't specify which model, since you posted under the "Logitech Cordless Mouse" heading, I assume you have a Logitech mouse. In my experience, even modestly advanced (e.g., cordless, >2 buttons, etc.) Logitech mice don't always play well with mouse & keyboard settings tools found in Windows' Control Panel. Mr. Freeman's suggested adjustment to the generic Windows mouse management settings might be adequate for now. However, you're always better off using software specifically designed for your product.
The program you need is called SetPoint, and it's the key to getting full use out of your mouse or other Logitech device. All versions of the SetPoint software, and drivers for Logitech products, are available for free download at the Logitech support website. Here's the link: http://support.logitech.com/software/setpoint
The software Mr. Maitia referred to is called Setpoint, and it's the key to getting full use out of your 510, or any other Logitech mouse/keyboard/etc. product. All versions of the Setpoint software and drivers for Logitech products are available for free download at the Logitech support website. Here's the link: Logitech Support
1 Use the mouse on the same side of the computer where the Logitech USB transmitter is attached so there is a clear signal between the transmitter and the mouse.
2 Check the USB transmitter that comes with the Logitech mouse to be sure it is correctly plugged into the computer. The red LED should be illuminated on the transmitter if it is connected properly. If not, the signal cannot reach the wireless mouse.
3 Turn the mouse upside down to check the on/off switch. Be sure it is switched on.
4 Check the battery compartment by sliding the top housing off the mouse to confirm the rechargeable batteries are installed correctly.
5 Charge the batteries if the mouse LED does not illuminate. The charger cord plugs into the front end of the mouse and the other end connects to a free USB port on the computer.
6 Clean the desk surface or other flat area if the mouse is not tracking. The problem could be dirt or grease interfering with the tracking ability of the device.
7 Open the Logitech software called SetPoint, which manages the mouse, to troubleshoot button functions. Open the program by double-clicking SetPoint from the list of software on the computer, then click "Mouse Settings." Click the "My Mouse" tab and check (or uncheck) all the task boxes that are desired for operating different mouse functions, then click "Apply" and "OK."
this shoudl also be installed on your system if you installed setpoint. In the program files folder there is logitech inside that there shoudl be 2 setpoint folders. A and B. Look in B and the connectin utility should be in there.
Please uninstall any logitech software version present on your OS (if available) -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device.
-> Go to device manager
-> Delete all the USB HOST CONTROLLER -- All of them --
-> The host controller might reinstall them itslef, let the computer handle the reinstallation
-> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon )
-> Once reinstalled, clean boot
-> Reinstall the software if available and/or plug the hardware when needed.
-> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
Thanks and have a nice day !