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Instruction manual for a dimplex htn 20 horton fire

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Posted on Jan 02, 2017

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SOURCE: How to change bulbs on

If you have a compact fireplace in a cabinet mantle, you will need to remove the front Plexiglas and frame from the front of the firebox. Remove the logs, then the 1- piece ember bed (it just lifts out). This will give you access to the light bulbs.

If you what looks like an old wood stove, you access then from the rear of the unit. Remove the bottom access panel by unscrewing the 4 screws that hold it in place. You can then reach the light bulbs to change them.

In both cases, the replacement bulbs are small base chandelier bulbs.

Hope this helps to solve your problem.

Posted on Mar 11, 2011

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SOURCE: How to change bulbs on

To change the bulbs on the Dimplex Horton:

Remove the loose coals from the top of the orange plastic fuel bed moulding to prevent them falling inside the fire.

Remove the two screws, one either side of the metal grate at the front.

Withdraw the grate and you now have access to the two candle bulbs.

Posted on Feb 08, 2013

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If you live in the UK call 0845 600 5111
If you live in the US call Dimplex Technical Service 888-346-7539

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I wanted an answer to this too. It was hard to find, but here we go.
Get hold of a torch, and look closely at the decorative surround at the bottom of the fire. There are two screws hidden in there, on each side! See below:

5a79c33.jpg


Unscrew these, and you can take the front off, and get at the bulbs.

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I had the same problem. If you are in Australia, the Dimplex Customer Service number is 1300 6739 033. I phoned and they are mailing me the instructions. Maybe don't say you bought the machine at a garage sale.  
If you are not in Australia, try the way I did to get your local customer service number - Google the product number and go to the Dimplex website, and there should be a "Contact Us' button with a phone number or mailing address. 
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I have the dimplex dancing fire W..20 and I've just managed to change the bulbs!!!! Take the coals out and turn the fire upside down. In the bottom you can get your hand in the middle and unscrew the bulbs. There are two and they face each other. It's a real pain and a large mans hand won't fit. You meed two 60watt candle small screw to replace them. hope this helps.

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