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When i try to play a cd or a dvd on my laptop, there is a message that says, the request could not perform because of an I/O device error. how can i rectify this?

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Could be caused by alot of factors but is more than likely the drive getting ready to fail. Could also be a bad cable, if you reboot and the problem fixes itself I wouldn't worry too much about it, but if it continues you might want to replace the drive. Also you might want to update the firmware for the drive (this I have found usually doesn't do anything unless ther is a known issue with your drive's firmware).

Posted on Oct 22, 2008

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Method 1: Change the transfer mode for your CD drive in IDE Channel Properties
1. Click Start, right-click My Computer, and then click Manage.
2. Under Computer Management (Local), click Device Manager.
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If the issue is not resolved after you change the transfer mode for the secondary IDE channel device 0, your CD drive may not be located there. Use the same procedure to change the transfer mode back to DMA if available. Then, repeat these steps to change the transfer mode for IDE devices in the following order until the issue is resolved:
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OR

Make sure that all cables are connected correctly
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Then Set the BIOS as Default for that restart the system and before windows screen it gives the instructions how to boot in setup once you are in setup, on the bottom it says press F9 or F10 to set as default; different BIOS have different options so do the as the on screen instructons says.

OR

Try to access the media or device on another computer; try it on your friend or family computer
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