Question about Xerox Document Centre 420 DC Laser Printer

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Re: Xerox 425DC Print engine fault

I have this copy machine with Re: Xerox 425DC Error message Print engine fault" ?? Thanks for the replies. Machine warmed up and came to ready. Seems machine was locked out with a false code?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: lsu error

LSU indicates a laser problem.
What is the model number? I can give you more information with the proper model number.
Thanks.

Posted on Dec 31, 2007

  • 2072 Answers

SOURCE: cannot remove "scanner locked"

What you need to do is look in the area where your copied pages come out, Between the paper tray and the bottom of the scanner.
On the underside of the scanner you will see a green latch, It is the only green item on the underside of the scanner. About 2 inches long and a half inch wide.
Turn off the machine, push that lever in, then, and it may resist some, pull it toward yourself until it snaps fully to the front of the machine.
Normally what happens is people hit it with the top of their hand removine their copies.
You can take a piece of electrical tape or duct tape and put over it to secure it in place.
You can also, remove the seal glass, the piece of glass about 1 inch wide on the left side of the scanner. It just has 2 phillips screws in it. This with the machine unplugged, and pop that green latch out and flip it around. There is a tab that will keep it from moving. That latch is for shipping purposes.

Posted on Mar 06, 2008

  • 2072 Answers

SOURCE: Need to establish PIN/Code for machine - help xerox c123

The following information describes how to register userIDs and usernames, login names, and passwords for authenticating accesses attempted through the network for scanning services, and impose restrictions on the maximum number of pages to be copied or scanned. Up to 500 user accounts can be registered.
NOTE: You must be a System Administrator to perform this solution.

  1. Press the [Log In / Out] button on the Control Panel. The Login screen will be displayed.
  2. Enter the System Administrator userID using the numeric keypad on the Control Panel, or select the [Keyboard] button on the Touch Screen to enter the userID, and then select [Save] on the Touch Screen.
  3. If necessary, enter the System Administrator password using the numeric keypad, or select the [Keyboard] button to enter the password, and then select [Save] on the Touch Screen.

    NOTE: The default userID is 11111, and the default password is x-admin (must be entered in lower case). If the userID and / or password have been forgotten, a service call must be placed.

  4. Select [Confirm] on the Touch Screen. The System Administrator Menu screen will be displayed.
  5. Select [System Settings]. The System Settings screen will be displayed.
  6. Select [Login / Auditron Administration]. The Login Setup / Auditron Administration screen will be displayed.
  7. Select [Create / Check User Accounts]. The Create / Check User Accounts screen will be displayed.
  8. Select a user account number or use the numeric keypad to enter a user account number in the Go to (001-500) field.
  9. Select [Create / Delete]. The User Account screen will be displayed.
  10. Enter a userID using the keypad on the Touch Screen, and then select [Save]. The Create / Delete screen will be displayed.
  11. Select from the following options:
    • UserID: Allows a userID to be entered using the keyboard on the Touch Screen. Up to 32 alphanumeric characters can be entered including spaces.
    • User Name: Allows a username to be entered using the keyboard on the Touch Screen. Up to 32 alphanumeric characters can be entered including spaces.
    • Password: Allows a password to be entered using the keyboard on the Touch Screen. 4 to 12 alphanumeric characters can be entered. The Password button is also displayed if a password was selected on the Login Setup / Auditron Mode screen.
    • Remote Login Settings: The following settings can be modified on this screen:
      • Login Name - Allows a login name to be programmed that needs to be entered when the machine is accessed through the network.
      • Password - Allows a password to be programmed that needs to be entered when the machine is accessed through the network.
    • Account Limit: Select [Copy Service] or [Scan Service], and then select [Account Limit]. Using the numeric keypad on the Control Panel, specify and restrict the maximum number of pages to be copied or scanned for the account. The maximum number can be entered within the range of 1-9,999,999 pages.
    • Reset Total Impressions: Deletes all data tracked for the selected account.
    • Reset Account: Clears all settings and data for the selected account.
  12. Select [Save].
  13. Select [Close] three times.
  14. Select [Exit].

Posted on Jan 08, 2009

  • 1 Answer

SOURCE: Xerox DC12 Error code 9-355

mi da errore 3- 355 cosa devo fare?

Posted on Jun 10, 2009

  • 141 Answers

SOURCE: i have a xerox phaser 3200mfp it keep showing

The fuser is not coming to temperature. Probably bad temperature senor on fuser. Replace fuser.

Posted on Aug 04, 2009

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1 Answer

Xerox 425dc service code


Hi.
The 425 dc error code refers to the department code assigned to the printer.
425 means that you have entered an invalid department code.
to fix this, you need to turn off the department codes
To do this, press the menu button so that it says machine defaults
then use the arrow down scroll button until you get department codes, then press enter
Scroll down to select off, and then press enter again.
Now press the features button to return the printer to a ready state.
You should now be able to print on the copier again.

I hope this helps you out.

Feb 08, 2011 | Xerox WorkCentre Pro 416Pi All-In-One...

2 Answers

1) I have XEROX Document Centre 425DC, when ever I take a copy I find black lines on the print , Even on the blank paper 2) When I bought this machine I was told that this machine can be connected to the...


First of all clean the platten glass, also the narrow glass to the left of the platten glass. If the lines are still there after doing a copy,open the upper left cover and look at the fuser heat roller,the lines could be from a toner contaminated heat roller,this can be cleaned with a minerised scowering pad.with the copier switched on press the Key button then # 1 1,touch Enter on the touch screen.touch HSFI tab,scoll down to copies on cru and enter, if the count is above 20,000 the fault could be the cru ( copy cartridge) needs replacing as it is not cleaning the drum.
There is not a USB port on the 425 dc. If the copier has a ESS on top of the engine ( you should see a floppy disk drive slot on the front of the copier) it means it has been converted to a 425 ST, if not it will cost a to much to convert. A xerox 425 ST will connect to a computer. Xerox ST copiers means Networked

Jan 15, 2011 | Xerox Document Centre 420 DC Laser Printer

1 Answer

What usb cable do i need to conect my xerox 425dc to my computer


425DC is a Digital Copier and it cannot be connected to PC, it only can copy, but can't print.

Nov 15, 2010 | Xerox Document Centre 420 DC Laser Printer

4 Answers

FAULT CODE 124-373 ON WORKCENTER 5225 WILL NOT CLEAR


Xerox 5225 keeps showing error 124-373 and cant one to enter into set-up or status mode.How to correct this error?.I have jobs to copy for urgent meeting soon.your email is needed

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1 Answer

Xerox Docucolor 12 copier doesn't print when sending to FieryEX12


There is no 1 part that deals with this issue i'm afraid. The copy from the glass uses all the boards in the same path that a print uses. It definately rules out the machine fault. I would guess that the machine isn't set up properly to receive these fierys. Just make sure all connections are secure, if not try other cables.

Jan 18, 2009 | Xerox DocuColor 12 Color Copier

2 Answers

Phaser 8550 printer fault 37,008.44:25860


This is a pre heater error.

I would make sure the printer is connected directly into the wall and not into a power strip or UPC as these devices may create momentary AC voltage sags that could cause this error. If power levels going into the printer are good, you will need to contact Xerox for support

Jan 13, 2009 | Xerox Phaser 8550DP Printer

1 Answer

LSU error code


Do you have the old cartridge? Because the message you are getting makes no sense if you can copy and not print.
The chip on the cartridge may be corrupting the machine software.
I will explaine why I say this. LSU fault, is a failure of the laser unit within the printer/copier. If it had failed, you should not be able to copy or print, The machine should not function. The laser unit is what makes the image on the drum. So neither print or copy should work if that was a true LSU code.
Did you purchase a cartridge made by another company other than Xerox? If so try returning it.
As I say, an LSU code should make the machine totally unpoerable, not partially functional.
I would try the old cartridge if you have it to see what happens.
Let me know if you have tried swapping cartridges and I will look into this more for you.

Sep 16, 2008 | Office Equipment & Supplies

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Dear Sir, I am very happy if you could talk to From Rector Divine Union Seminary Ayyappankavu P.O . 680 751 Mulayam Trichur 0487 2315166 To Manager Customer Care Xerox India Ltd 20th Floor DLF Square Jarcada Marg M-Block Gurgaon ? 122 002 Email: Digital.solutions@xerox.com Respected Sir, I am writing this letter to bring to your kind notice and attention a serious problem concerning the Xerox 0420 photocopier. We had purchased the machine on 06-12-2007 from your noble institution paying a huge amount of money. It is very sad to say that it is the second time that the copier is not working well and needless to say that there was no necessity of replacing the drum cartridge either. That is to say that we have not taken even 12,000 copies. Within this time we had to replace once HVPS which costs nearly 27,000/- rupees. We replaced it on 11-10-2008.Again we are confronted with the same problem. The machine is not working well again due to the dysfunction of HVPS. It is also very sad that this part cannot be repaired. When we use the copier the copies are not clear and show ?U9? code. And the service personnel from the Trichur Computer Clinic is asking us to replace the HVPS. We had purchased the machine through ?Trichur Computer Clinic? (TCC). And we were not given even 1 year warranty instead they gave us only 3 months; though the warranty card shows one full year of the purchase. Dear Sir, it is impossible for us to pay you another 27,000/- to purchase a new HVPS. To do so it seems like putting one?s own foot into the hole of a snake. We feel thoroughly cheated by you and our trust and confidence in the company is shaken. We hear similar complaints from many buyers and even from the service engineers. It is at their advice that we are writing this letter. We would like to hear from you soon .I hope you will be kind enough to take up this matter as an urgent case and do the needful as early as possible. If we don?t hear from you we will be forced to take up the matter to the consumer court . Yours Sincerely, Rector Fr. Antony Pittappillil sdv Email:pittappilly@gmail.com

Dec 15, 2009 | Xerox Document Centre 420 DC Laser Printer

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