Question about HP Photosmart C6180 All-In-One InkJet Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
This is a serious hardware issue in the unit and in most cases , the unit needs to be replaced, so there is a less chance of the issue getting resolved.
All the best
Posted on Oct 09, 2008
Okay basically you either need a firmware update or you have air in your lines. If your unit is in warranty call HP for an exchange. If not the your kind of in a pickle. It will cost you to get the firmware update and there really isnt much to do for ISF. I do not have a purge command for that model. I am sorry.
Posted on Dec 09, 2008
SOURCE: Oxc19a0023 INK System failure
Issue: An Ink system failure message and error code appears on the printer display.
Step one: Reset the printer
Press the On button to turn off the printer.
Unplug the power cord and universal serial bus (USB) cable from the back of the printer.
Wait 30 seconds.
Plug the power cord back into the printer.
Press the On button to turn the printer on.
If Ink system failure does not display, the issue is resolved; reconnect the USB cable and resume using the printer.
If the previous steps have not cleared the message, continue to the next step.
Step two: Download and install firmware update
Go to the product support page to download the update.
Click on the appropriate operating system link.
Click on the Recommended update to fix long power-on cycle and ink system failures link and follow the instructions to download the file.
After downloading is complete, disconnect all other USB devices from the PC. Make sure the product is powered ON and plugged into the USB port.
With the printer directly connected to the PC, click the downloaded file FirmwareEnable_Release.EXE.
Click OK at the Update successful window. The error should have been cleared from the printer display.
If you get a message saying a device was not detected, make sure the printer is powered ON and the USB cable is connected to both the printer and PC and try step five again. Source(s): Full instructions found on...
Posted on Apr 09, 2009
This is likely a cartridge problem except if the carriage is not moving at all. If you still have some of the used cartridges you can used them to trouble shoot by elimination ok. Or contact a nearby technician who has the cartriges to use them for trouble shooting. I strongly believe the one of the print carts is the culprit. Good luck
Posted on Jun 02, 2009
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