Question about HP PSC 1610 All-In-One InkJet Printer

2 Answers

"The color cartridge has a problem"

My printer refuses to use any of my color cartridges, ones from Office Max or ones from HP, they have ink in them because they are heavier than empty ones. Printer comes up with an error "The color cartridge has a problem, please remove it and re-insert it." That does not help. It won't print at all with this problem, although I assume the black one is fine. I've tried rubbing pencil eraser on the contacts, I've tried shutting it all down and waiting; and also re-booting computer and using other computers with this printer. (I hate to try buying a brand-new cartridge for $30 if the printer has a serious problem that is unfixable.) Any ideas?

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 59 Answers

I refill ink. I noticed that the cartridges that give you this error are only found in multi-function devices. put them in a stand alone printer and they work fine. At work, we were having all these inks come back... To make a long story short, turns out there is a certain way your all in one functions and it shorts out refilled ink cartridges. Try going to hp.com and downloading anything that has "critical" in it. They issued a specific tool before called cartridge compatibility tool, but I noticed that that conveniently disappeared, and I began to see "critical" updates. Do that and then try a refill, see what happens!

Posted on Jun 08, 2007

Ad

The only solution I found is to replace the cartridge - I did it and it works fine now. B4 this, I cleaned the cartridge connectors according to HP instructions, but the error message kept coming back, but once in a while, I could print!?! It's possible, since these cartridges need super-special care when handling, that either dust somehow disrupted recognition of cartridge or maybe during the initial install of the cartridge I accidently touched somewhere I shouldn't have!...

Posted on Jan 09, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I replaced my black ink cartridge with a refilled from office max and it will not print in black. Why?


Most HP cartridges have what's called an ACCUM chip, which doesn't care about the actual ink level, it counts how many milliliters (or droplets) have gone through the head to determine when it's "empty" and therefore refilling doesn't do anything, the accum still says the cartridge is empty.

Mar 05, 2011 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

My catrige has a error


Wipe Down the Cartridge Contacts



Turn on the printer and open the cover where the ink cartridge is located. Remove the cartridge.

Remove the cartridge and use a clean, lint-free, dry cloth to gently wipe the contacts.

Wipe from the top of the contact to the bottom. Do this for each contact.

Place the HP ink cartridge back in the carriage. Turn the printer off for a minute.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, move onto Section 3.
Reset the HP Deskjet and Photosmart Printers

Turn on the HP Deskjet or Photosmart printer, open the cover and remove both the black and color cartridge. Close the cover.

Remove the power cord from the outlet and disconnect the cables running to the computer and/or router. Wait one minute, and then plug in the power cord and then the cables.

Open the cover and install the black and color ink cartridges. Turn the printer on.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, you will need to buy new ink cartridges. Office Max or Wal-Mart have ink cartridges for almost every model of HP Deskjet, Photosmart and Officejet printers.
Reset the HP Officejet and HP PSC All-in-one Printers

Turn on the Officejet or PSC all-in-one printers.

Unplug the power cord from the back of the printer and wait one minute.

Plug the power cord back into the printer. Press the On button and hold until printer turns on.

Print a test page to see if this has fixed the problem. If not, you will need to buy a new color ink unit at any office supply store such as Office Max.





Feb 28, 2011 | HP Officejet J5780 All-In-One InkJet...

2 Answers

HP 8250 Cannot Print - Printer Senses New Ink Cartridge as EMPTY


you need to have authentic hp cartridges,if you bought cheaper,it will not work.

Apr 23, 2017 | HP Photosmart 8250 InkJet Printer

1 Answer

I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...


maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

Apr 07, 2010 | HP Photosmart 3210 Printer

2 Answers

How can I make your 8500 pro accept a refilled HP cartrige.


The HP 940 cartridge is the new version of the HP 88 cartridge. Both have a chip that estimates ink levels. Once the chip says the cartridge is empty it will refuse to print, no matter how much ink is really left in the cartridge. This is a safety measure so you don't get air in your ink lines. If you get air in an ink line, that color will no longer print. We can refill the HP 88 because there are replacement chips available for these cartridges. I own a Cartridge World ink refilling store and I don't refill the HP 940s yet because I don't have access to a replacement chip. If you purchased a refilled HP 940 and it's not working, I would say the chip has not been replaced. I would wait until a reputable refiller (i.e.-Cartridge World, Office Depot, etc..) offers refills for this cartridge before you try anything off the internet.

Feb 16, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How to refill the cartridge


This printer takes the HP 940 cartridge. I own a Cartridge World ink refilling store and we cannot refill these cartridges yet. There is a chip on the cartridge that estimates the ink levels and shuts off the cartridge when it thinks it is empty. Any refills you find are either violating patent law with replacement chips or they are telling you to take the chip off your old cartridge and put it on the new one. This second scenario is a rip off because once the chip says the cartridge is empty, no matter how much ink is left, it will refuse to print.

Jan 31, 2010 | HP LaserJet 8500 Color Printer

2 Answers

We got an cartridge error after installing a new "office max" cartridge


The cartridge is not compatible. Your printer requires a genuine HP cartridge.

Aug 11, 2009 | HP Officejet 5610 Color All-in-One Printer

2 Answers

Will not print black , HP PSC 1610 All-in-One


Is it a new genuine cart? If so, I have had this problem. Run multiple copies of black only text, Run 50 copies, will still spit out blank pages.Then head clean. If no black repeat. I did this for around 200-250 copies then Volia! black. Hope this helps

Apr 28, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

The color ink in my hp deskjet 920c won't work


try cleaning the contacts (bronze like) with dry cloth both the cartridge and the cartridge holder most of the times there exist some liquid forms on both areas. since you frequently remove the cartridges; their might be a broken part on the cartridge holder. the broken part, use, is to make sure the cartridge is in absolute contact with the cartridge holder's. the size the said broken part is 2 mm in all sides. so small that it has a big function.you dnt even recognize.

Nov 07, 2006 | HP DeskJet 920c InkJet Printer

Not finding what you are looking for?
HP PSC 1610 All-In-One InkJet Printer Logo

104 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Cindy Wells

Level 3 Expert

5755 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...