Question about HP PSC 1610 All-In-One InkJet Printer

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"The color cartridge has a problem"

My printer refuses to use any of my color cartridges, ones from Office Max or ones from HP, they have ink in them because they are heavier than empty ones. Printer comes up with an error "The color cartridge has a problem, please remove it and re-insert it." That does not help. It won't print at all with this problem, although I assume the black one is fine. I've tried rubbing pencil eraser on the contacts, I've tried shutting it all down and waiting; and also re-booting computer and using other computers with this printer. (I hate to try buying a brand-new cartridge for $30 if the printer has a serious problem that is unfixable.) Any ideas?

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I refill ink. I noticed that the cartridges that give you this error are only found in multi-function devices. put them in a stand alone printer and they work fine. At work, we were having all these inks come back... To make a long story short, turns out there is a certain way your all in one functions and it shorts out refilled ink cartridges. Try going to hp.com and downloading anything that has "critical" in it. They issued a specific tool before called cartridge compatibility tool, but I noticed that that conveniently disappeared, and I began to see "critical" updates. Do that and then try a refill, see what happens!

Posted on Jun 08, 2007

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The only solution I found is to replace the cartridge - I did it and it works fine now. B4 this, I cleaned the cartridge connectors according to HP instructions, but the error message kept coming back, but once in a while, I could print!?! It's possible, since these cartridges need super-special care when handling, that either dust somehow disrupted recognition of cartridge or maybe during the initial install of the cartridge I accidently touched somewhere I shouldn't have!...

Posted on Jan 09, 2007

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Unable to clear missing/damaged cartridge msg even after cleaning.


why does my printer say ink cartridge missing or damaged ...

h30434.www3.hp.com > Printers & All-In-Ones > Print Issues
Aug 8, 2012 - 10 posts I recently changed my ink cartridges ( colors and black) and now it says that the ... why does my printer say ink cartridge missing or damaged? ... cartridge from Office max and it still has the message and I am unable to print. ... Remove the cartridge and take a close look at the tiny circuit card on the section ...

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Cartridge error,refer to devise documentation to troubleshoot


Hello

Turn on the printer and open the cover where the ink cartridge is located. Remove the cartridge.

Place the ink cartridge back in the carriage. Close the cover. Turn the printer off for a minute.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, move on

Turn on the printer and open the cover where the ink cartridge is located. Remove the cartridge.

Remove the cartridge and use a clean, lint-free, dry cloth to gently wipe the contacts.

Wipe from the top of the contact to the bottom. Do this for each contact.

Place the HP ink cartridge back in the carriage. Turn the printer off for a minute.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, move on

Turn on the HP printer, open the cover and remove both the black and color cartridge. Close the cover.

Remove the power cord from the outlet and disconnect the cables running to the computer and/or router. Wait one minute, and then plug in the power cord and then the cables.

Open the cover and install the black and color ink cartridges. Turn the printer on.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, you will need to buy new ink cartridges. Office Max or Wal-Mart have ink cartridges for almost every model of HP Deskjet, Photosmart and Officejet printers.

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1 Answer

My catrige has a error


Wipe Down the Cartridge Contacts



Turn on the printer and open the cover where the ink cartridge is located. Remove the cartridge.

Remove the cartridge and use a clean, lint-free, dry cloth to gently wipe the contacts.

Wipe from the top of the contact to the bottom. Do this for each contact.

Place the HP ink cartridge back in the carriage. Turn the printer off for a minute.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, move onto Section 3.
Reset the HP Deskjet and Photosmart Printers

Turn on the HP Deskjet or Photosmart printer, open the cover and remove both the black and color cartridge. Close the cover.

Remove the power cord from the outlet and disconnect the cables running to the computer and/or router. Wait one minute, and then plug in the power cord and then the cables.

Open the cover and install the black and color ink cartridges. Turn the printer on.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, you will need to buy new ink cartridges. Office Max or Wal-Mart have ink cartridges for almost every model of HP Deskjet, Photosmart and Officejet printers.
Reset the HP Officejet and HP PSC All-in-one Printers

Turn on the Officejet or PSC all-in-one printers.

Unplug the power cord from the back of the printer and wait one minute.

Plug the power cord back into the printer. Press the On button and hold until printer turns on.

Print a test page to see if this has fixed the problem. If not, you will need to buy a new color ink unit at any office supply store such as Office Max.





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I added new office max brand ink cartridge to my hp psc 2210 printer and i keep getting a "remove and check cartridge". i took inkcartridges out and replace the ink cartridge a couple of time and still...


A lot of branded ink pots have chips in them some dont it sounds like your hp printer is not getting the correct response from these ink pots , you could try to override the report and tell it to print anyway

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The cartridge is not compatible. Your printer requires a genuine HP cartridge.

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Hi,

Lexmark printers are notorious for over-inking. Probably the most efficient inkjet printer I've owned is an HP (any HP inkjet model). What has become quite popular as of late are refill machines at the local office supply stores. I have my cartridges refilled for less than half the price of new cartridges. Staples and Office Max both have great refill machines, and often have a reserve of pre-refilled (recucled) cartridges that they sell. I do not know your region, but most of the larger office supply stores have these great machines.

Also, if you color print on regular paper a lot, the ink soaks (bleeds) into the paper fibre and tends to waste a lot of ink. If you do not have a largfe office supply store near you, you can purchase refill kits and refill them yourself.(which can be messy, but effective).

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Will not print black , HP PSC 1610 All-in-One


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strength is needed

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I've encountered this same problem, it could be that the ink cartridges that you have installed in the printer are either running low or out of ink.


I had the problem also and found that after I swapped out my cartridges with new ones that I purchased the blinking yellow light on the Alarm and the black and color cartridge.


If you do not want to purchase new ink cartridges to correct the problem you can can open the lid to your multifunction and remove the ink cartridges and place them in separate plastic sandwich bags and take them to any office supply store; Office Depot, Office Max, Staples and tell an employee there that you have run out of the ink and that you would want to have the cartridges refilled.

I actually went to an Office Max in Houston with my cartridges and they told me it would be cheaper to have them refilled than to purchase a new set of cartridges; that after I looked online and compared what they charged for new cartridges actually saved me $40 to have the one's I already had refilled.

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