Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Loading cut sheets
Try to check the paper media set on the plotter (roll/plain paper). It usually happens if paper media is not the same with the plotter setting. To change it, unload the paper, press the media button on the printer to the right media and load the paper again. It should work now.
Posted on Aug 19, 2008
SOURCE: Leading edge detection error
This is caused when the size paper loaded into the machine does not match the size the machine expected. Check the paper size settings to ensure you are using the correct paper setting. This also can be caused if paper loaded does not align correctly.
Posted on Jul 09, 2009
These can be hard to align even when they are new, but I have found there is an issue with the two grip rollers that are on either edge (grips the left and right margin area) of paper inlet at the front, they both consist of a lower roller and upper that the paper is grip with and timed with, I have found although on first inspection of the black rubber upper roller it looks ok, one can find the rubber has stretched and is not moving in time with the center metal hub that actually does the turning.
So do you follow me , the paper is feed into the front slot it is gripped by a set of rollers either side the rubber get old and stretchers, and it slips whilst the centre metal hub turns, this I guess will be happening to one or both of your feed rollers, I have found that removing the rubber and allowing the hub to do the gripping seems to work fine, although replacement of the "tire" is best. There is a lot of models of these babys and this applies only to some of the older designjets, I not sure for sure if yours is one of these ones that do this but thought I'd best tell you about it in case it can help you fix yours.
I'd missed noticing this for a few calls until one day I spotted it, since then I have seen it on quite a few as the rubber gets old and perishes
Posted on Nov 13, 2009
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