Question about Computers & Internet
Worked fine before dropping it.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: dropped my external harddrive
Here are some suggestions that might work in a knocked up drive: First,put your drive in a freezer for a day. Place the drive in a sealed bag and get as much air out or vacuum seal if need be. After freezing, quickly insert the drive into your computer. This seems to temporarily reset the heads in the hard drive to allow you to recover and copy some of your important files for a short period. Second, take it to a data recovery service center. They will retrieve the data for you but I would like to warn this will be a bit expensive.
Posted on Apr 23, 2008
Your not going to like this, but remember you did ask..
The only way to recover your data is to use a data recovery centre.
You can try this place if you are in the USA
This is not an endorsement of that particular company, but an idea of what you will be dealing with.
For the record, there is no such thing as a light drop when it comes to hdd's. The drive will have recorded the damage as a G-Force that can be read off the controller board at the factory and will not be covered under any warranty either.
Sorry for the bad news.
Posted on Apr 30, 2008
What's happened is that the heads have gone past their stops inside the drive. This completely throws off the indexing. Thats why when you turn it on the drive only clicks, it's looking for track 0 but because the index is off it can't find it and then resets. The drive will have to go to a data receovery expert. www.datadoctors.com
Posted on Apr 10, 2009
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
SOURCE: My Hitachi 1000 XL sleeps
The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
Posted on Nov 04, 2010
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