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COMM ERROR 358

Receives but will not send, getting Comm Error 358

Posted by Anonymous on

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6ya6ya
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Posted on Jan 02, 2017

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Nikhil Gedam
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SOURCE: i have hp laserjet 3050 and i not able to receive fax

Hello Rupesh,

Following is the description for Error 232
A communication failure (comm error) has occurred between the two machines. OR The user at the remote machine may have pressed CANCEL. OR The power at the remote machine has been interrupted, or deliberately turned off, causing the fax session to be interrupted

  1. Re-attempt the fax reception at a different time when telephone line conditions have improved.
  2. If the error persists, and error correction is in use for the fax session, disable ECM
Disable V.34 on local machine V.34 is the modem protocol used by the product to send faxes. It is the worldwide standard for full-duplex modems sending and receiving data across telephone lines at 1,200 or 2,400 bps. The default setting for V.34 is ON.
Follow the steps below to disable V.34 setting.
  1. Press Menu/Enter.
  2. Press the < or > buttons to select Fax Setup, then press Menu/Enter.
  3. Press the < or > buttons to select All Faxes, then press Menu/Enter.
  4. Press the < or > buttons to select V.34, then press Menu/Enter.
  5. Press the < or > buttons to select OFF, then press Menu/Enter to save the selection.
top
Disable or Enable the ECM
  1. Press Menu/Enter.
  2. Press the < or > buttons to select Fax Setup, then press Menu/Enter.
  3. Press the < or > buttons to select All Faxes, then press Menu/Enter.
  4. Press the < or > buttons to select ECM, then press Menu/Enter.
  5. Press the < or > buttons to select OFF or ON, then press Menu/Enter to save the selection.
    NOTE: The default setting for ECM is ON.

Posted on Dec 22, 2008

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SOURCE: Fax comm error 232 problem

Hello sir ; Why don't try to replace a phone cable or check the wall jack.

Posted on Aug 28, 2009

  • 1 Answer

SOURCE: i cant send faxes over voip with the hp laserjet

I found a blog on the Ooma site that said this can be fixed by prefixing your fax send number with 99. There were several comments from people who tired this fix and it worked for them!

Posted on Feb 04, 2010

  • 38 Answers

SOURCE: We are having lots of problems receiving faxes.

There is a big chance this is a line problem, contact your phone line company before trying to fix or replace your Fax modem on the MFP.

Good Luck

Posted on Jun 16, 2010

  • 223 Answers

SOURCE: Not receiving any Fax, only can send out Fax.

Hi Mechanic.

The problem could be with your phone service if you are on digital lines, you would have to install a digital to analog filter. If you are analog the comm errors are typical of a line with a lot of static. You can change two settings on the printer which should solve the issue until you install a filter.

The two settings which are under the fax set up menu/ all faxes\
Error correction mode (ECM) set it to off
Fax Speed set it to medium.

Good luck

Al
Eliteprintersolutions@gmail.com

Posted on Jul 15, 2010

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2 Answers

Error code 358 mean?


From HP: "The remote user pressed the Stop key, causing the session to be terminated." Meaning the problem is at the location of the fax you are sending TO. Call them, and ask them to confirm that their fax device is ready and able to receive.

http://support.hp.com/us-en/document/buu02549

Mar 02, 2015 | HP LaserJet 3015 All-In-One Printer

1 Answer

I have an HP 8500A printer/scanner/fax. Everything works but the fax. I can receive but I can't fax out. I get error 348, 321 & 358.


Hello and Welcome to FixYa!

Sir/Ma'am these error are basically due the Communication error of Receiving/Remote Machines. But each error shows different meaning.If during fax you receive the Error 348 then it may be because of several reasons like:-
  1. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise,Other reasons can include power outages and other power-related problems.
  2. When The call-waiting service can cause this error or the remote user pressed the Stop key while the reception was in progress.
You can solve the Error 348 by the following
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.
If during fax you receive the Error 321 then it is because of:-
  1. There was a communication error with the receiving fax machine due to poor telephone line conditions.

You can solve the Error 321 by the following:-
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

If during fax you receive the Error 358 then it is because of:-
  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.

You can solve the Error 358 by the following:-
  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.

I hope this solution helps you and you have clear picture in your mind.

Let me know if you have any confusion in your mind


Sir/Ma'am, Your Rating as Five Stars for this solution and Words of appreciation as Feedback for me will be really esteemed
Thank You for taking my service

Concerned: Muhammad Uzair Team : FixYa

Dec 05, 2011 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

What is the complete definition and/or reason for a "Tamper" error message?


TAMPER error message ' it means that the machines internal sensors are disturb or screwed up. Its either the machine were accidentally dropped or opened. In effect if you got TAMPEr error in your machine you will not be able to do a secured transaction like the Debit. call (775) 358-2922 look for randy and we can help you

Sep 03, 2011 | VeriFone VX570 Credit Card Terminal (Dual...

1 Answer

Verifone omni 3750, Error: invalid comm type


this will happen if you do have a single com module and the program is set up for 10base ( internet ) com if this is the case you will need a dual com module the first thing the unit does when you run a transaction is to look for the com port is it is 10 base it will look for the internet connection " BUT " if the comm module is bad meaning it took a power surge hit them you have to replace it if you need more help call us @ 775- 358 2922 hope this help : - )

Apr 19, 2011 | VeriFone Omni 3700

1 Answer

Not receiving any Fax, only can send out Fax.


Hi Mechanic.

The problem could be with your phone service if you are on digital lines, you would have to install a digital to analog filter. If you are analog the comm errors are typical of a line with a lot of static. You can change two settings on the printer which should solve the issue until you install a filter.

The two settings which are under the fax set up menu/ all faxes\
Error correction mode (ECM) set it to off
Fax Speed set it to medium.

Good luck

Al
Eliteprintersolutions@gmail.com

Jul 02, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

Mar 03, 2010 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Rx comm error 200082 on receiving fax Ricoh aficio 222SF


I have Dell Monolaser MFP1125, can not send and receive fax

Aug 04, 2008 | Office Equipment & Supplies

1 Answer

Comm. Error


Try this website: http://www.instruccionesweb.com/u2/pdf/fax/Canon-L120-en.pdf

Jun 25, 2007 | Canon L120 Fax Laser Printer

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