Ring Volume on DKT2020-SD Toshiba multi-line phone system
We have a multiple line phone system in my office. Lines 1-3 ring just fine, but 5-8 have no volume on their rings. I turn the volume up with the buttons on the phone when it rings but then the next time a call comes in, the volume is low again. How do I get the volume for these lines to stay at a certain level? Any help would be greatly appreciated!
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If there is a Dnd butto programmed, it will be located on the top right hand side. By pressing the do not disturb button the ring wil be abbreviated.
otherwise it you will have to go into the phone system programming to make that phone not ring.
2.) What if someone dials you on intercom does it ring then?
If #1 the phone SYSTEM usually has an option that you have to program and add you to the ring pool for the outside lines.
If #2 does not ring it is also a function to disallow ring, but it very well could be the phone. Since the line is all that matters and NOT the phone, you could try another phone at your location and see if the same happens. If it does, you will need to program the SYSTEM from either Ext. 10 or 11 to add you to the ring pool and allow ring.
You will have to do a little programming to accomplish this. I attached a website to this message that has all the Toshiba manuals. You will have to look at program number 16 for line access and 81 for ringing options. The code to get in program mode is *#*#1*2*3. Hope this helps.
sounds like your having a couple of problems at the same time. the lines only ringing at station 1 is the default setting of the system my guess is that the time and date are also way off if thats the case.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is). with the handset down enter #20 the screen should say MMC DISABLED 1) enter in 1 2 3 4 1 # (that enables programming) 2) enter in #62 the screen should say day ring assn 3) press the line you wish to program 4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset) 5) press # when finished with the line 6) repeat steps 2 through 5 for the remainder of the lines you wish to change press #when finished.
next, the problem with the cordless not working has to do with the port programming, in default it assigns all ports as multiline sets.
To assign a SLT(single line telephone) port to the system while still in program mode dial #38 the screen should say slt dial type and then 16 0's.
0 = keyset 1=slt set
enter in all 16 digits followed by the # i.e.if your cordless is on port 7 it would look like 0000001000000000 #
lastly the phone that can no lnger recieve calls sounds like the do not disturb or DND has been pressed to stop the alarm from ringing. press the mute/dnd button (light should be off). to cancel an alarm press the ALM/SD button twice and then the hold button.
hope that helps out.
If you have a DK system you can program by any phone with a display. On the larger DK system it must be done on extension 205. I would advise to look at program 81-87 to adjust ringing on system. If you have a CTX phone system you will need emanager software. Below is a website with manuals. Hope this helps.
Call your phone from another phone. Don't answer it. Press you volume up/down button. Up makes the ring louder and down makes the ring softer. I bet someone turned you ring volume down. Once it is set it stays there. God Bless. Jerry
When you say "down lines" I assume you mean private lines also called direct lines from one office to another. These lines must have a dedicated device or assigned location at each end. You will not be able to multiplex these on top of what you all ready have assigned to local numbers. If your phone system has a KSU which feeds multiple devices, it's possible that it can be programed to to have a different ringing identity for these private lines. Sorry I couldn't provide any better information than that .Jer