Question about Sony Handycam DCR-TRV265E Digital Camcorder

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"Please Re-Insert Tape"!!!

The camera will not record or play a tape. It begins beeping as soon as the tape has been inserted and the screen reads "Re-Insert Tape". This was a small, occasional problem that has become a constant issue.

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Stop bying sony camcorders, I had same problem and its was my second sony camcorder that failed to function properly after just one year (just after waranty expierd) the first I took to shop to repare **** after two weeks it was broken again, this while I diden't even realy used it; my very first camcorder: a canon, functioned more than 6 years and if I wanted I could still repare it **** it's analog. so go Canon, even sanyo is better these days than a f#^îng sony

Posted on Dec 04, 2008

  • chonsoe Dec 04, 2008

    try slapping it short but hard (not to hard off course) at the side of the tape on the cam and than maybe push the reset button, it must solve your problem, its the little lever that indicates the camera that there is a tape inside, its probably blokked, if slapping it does not work, maybe try to localise the little lever and manepulate it with a toothpick or something else

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My canon camera seems to work fine in record mode. The LCD shows the video and the timestamp, and tape is moving. Yet in playback mode no matter what Tape I use (even if I know the tape has video on it)...


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When recording it shows that it is recording but we can't see anything. If we play back what we think we might have recorded we can only hear the sound but not see anything.


Follow the steps below to troubleshoot this issue.

IMPORTANT: If additional model-specific instructions are needed to perform any of the steps below, refer to the operating instructions of the camcorder. The instruction manual is available in the Manuals/Specs/Warranty section of the Sony eSupport Web site.
  1. Ensure a fully-charged battery is inserted or connect the AC power adapter.
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Sony DCR-TRV460 not playing back, blue screen


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
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  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
NOTES:
  • If a blue screen is still displayed, then the camcorder may require service .
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Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
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  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.

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