Question about Sharp UX 355L Plain Paper Thermal transfer Fax

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Paper jam won't go away and its no paper in the machine

Its no paper jammed in the machine but it states paper jam. I can send a fax but can't receive one, or make copies.It won't do anything eles.

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  • Diane Williams Feb 07, 2012

    Its no paper at all in there, I did not pull the paper where it tore or anything like that.

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  • 4 Answers

Was there a paper jam in the first place where you had to pull the paper out?if so try and get in there and check if there is a little peice left as i believe these have little sensors that are affected very easily by the tinyest of paper. good luck!

Posted on Feb 07, 2012

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Posted on Jan 02, 2017

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SOURCE: clearing an error

You need to push the 'stop' button and wait for the fax to check itself for jammed paper.  Once this is done the faxes in memory will start printing again.
I hate this fax, this happens all the time on my machine, plus the paper will not feed properly unless I physically force it down which often leads to paper jams.  Which is how I know how to clear it.

Posted on Jul 23, 2008

JayBlair
  • 328 Answers

SOURCE: "document jammed" but no paper in the machine

There are a few sensors in the paper path which can easilt dislodged when pulling paper to rapidly from unit. Check all sensor flags and make sure they are moving freely.

Posted on Aug 10, 2007

  • 13433 Answers

SOURCE: paper jam

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

  • 9 Answers

SOURCE: Saying paper jammed ..but no paper is jammed????

The course of the problem could well be when you pulled the paper the wrong way out ot clear the jam. Open the machine and have a close look at the unerside of the flap. There should be a micro switch, which could well be desloged.

George

Posted on Jun 02, 2009

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