Try the reset button !!!!!!! I can't believe i didn't think of that. I was just looking for answers to the problem and i was trying to find a way to remove the battery cover as others suggested and when i found the reset button and tried it everything was back to normal!!
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What format was the track in? If is was some weird format (.ogg .pca .m64 ect) The player may not reconize it.
When you Plug in the player and the box appears saying "what do ya wanna do?" Choose Open folder to view files. look around for the track. Click, storage media. Just click on possible folders on your mp3 player. If it DOES show up on your computer, then the format of the track is not right for the player. Try downloading Audio Converters (you can find them on Cnet, ect) And convert it to a more universal format. (WMA, MP3, ect)
Ignore the disc that comes with the player.
If using windows media player I simply ripped the tracks off the cd into mp3 to get them into the windows media library then synched the tracks to the player.
When you connect the USB cord between the computer and the player, windows media player will recognise it and show it in the left side bar.
Click on the mp3 player icon and then synch the tracks into the plyer list to import to the player (right side bar) I simply synch them all then remove the ones I dont want or drag and drop the mp3s from my media library into the player list to be synched.
Ignore totally the disc that comes with the player it is not required I think its only for 98 users to make it work it is not required with XP or Vista simply upload tracks to the player using a media player such as windows or real player.
So rip mp3s from the cd you want ....
When in mp3 mode (ignore if already mp3 on your pc) click the player icon when connected to the pc with the USB cable then select synch.
I hade just that prob. "format error" used to display. I did this:
1. dwl sonicStage (free)
2.- in the walkman went to menu/initialize/format
then displayed a confirmation screen, I confirmed
it displayed "formating...... COMPLETE"
3.- THEN plugged into the PC and transfered songs with Sonic
and it worked!
Once you have done that, try installing the latest firmware.
The last firmware release was in March 2007. If you haven't updated
the player's firmware since then, try downloading and installing Creative MuVo TX FM Firmware 1.24.02.
Of course, you'll have to get it to talk to your computer before you can update the firmware.
first of all update uour firmware:
also go to Software tab and update your Music Manager
i belive this will solve all your problems