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Russell Hobbs Steam Glide 2200 won't produce steam.

The base unit is making all the right noises but the steam is not coming through to the iron. Have tried changing filter. The lead from the steam unit gets hot but nothing comes through.

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  • julieslaw Nov 19, 2008

    i have the same problem that it is pumping but not steaming, the red light is flashing, will putting limesclae remover in the water tank help?

  • 1074437 Nov 28, 2008

    Ours ran out of water, so I switched off, refilled the tank and restarted. From that point on, the water appears to heat up but the pump refuses to start and no steam is produced. I read a review on Amazon which said that Russell Hobbs had suggested that the inability to produce steam might be due to an airlock, so as described I have changed the filter, put the iron below the level of the base unit, then put the iron higher than the base unit, and I've switched off for 20 minutes, but still no joy. Since I have lost the instruction booklet, I don't know what to do now. Any help will be appreciated.

  • Anonymous Mar 20, 2014

    I have steam coming from the bottom of the reservoir of my steam generator iron it is a Russell Hobbs 18456 steam generator iron

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I had a problem and tracked it down to the pump. If you take the iron apart, the pump sits towards the front of the iron and has 3 tubes connected to it. Remove the srew-down bracket and free the pump from the plastic clasps on the base. Disconnect tubes and wires (remembering where they go.

Remove the circular securing spring from the front of the pump and drop the metal barrel from the housing. Unscrew the rear plastic assembly and set aside. there is a joint inside where the plastic assembly was - this is has an o-ring and is simply a pull-apart. It deos not need screwing. Pull the metal barrel apart, taking care to note the sequence for reassembly. Inside the barel is a larger rubber washer. Pull on the metal tube that goes through the centre of the washer using a pair of pliers - it will come free.

You will then see the problem - the spring inside the metal barrel will have broken. Take care, because at the other end of the spring is a small plastic washer that must be retained. Find a pen that has a short spring inside and use this as a replacement. If necessary, you can trim the spring to make it the right lenght. Ensure you have removed all broken pieces of spring, and reassemble. Try it out before finally attaching the pump inside the iron. It took me 2-3 attempts to get the spring tension right. If you can find a 'PENAC RB-085B BA1002' pen, the spring is perfect.

Once you have got it right, reassemble.

I have to replace the spring approx every 6 months as the replacement is obviously not meant for the job and wears or rusts or breaks. However, I am getting extended use from my otherwise broken iron.

Take care - things inside get HOT!!

Hope this helps.

Posted on Dec 17, 2008

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Scot8boy's solution worked well.

The symptoms on my iron were similar - iron not heating up (and no orange light on the iron). Just for clarity, the pump is at the front of the base unit (not the iron). I did not have to replace the spring - simply taking it apart and putting it all back together was sufficient.

Thanks Scott

Posted on Dec 20, 2009

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I followed Scot8oy's advice and removed the pump. The spring wasnt broken so I put it back together and it now works. Maybe the pump was just sticking but its done the trick so thank you!
I would however reitterate Scots last point. The insides of the iron get very very hot. As Terry Wogan would say " See the blisters "

Posted on Oct 05, 2009

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Fill with limeaway let it sit for about 2 hours.. empty.. fill with water

Posted on Oct 22, 2008

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