Question about Dell 2135cn All-In-One Laser Printer

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My 2135cn dell printer has a code 062-371 system. Anybody know what this is?

I have this code 062-371 and have searched to find out the issue. The only thing I notice is the lamp has a pink hue instead of the white light for scanning and copying.

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I've had the same error with a Dell 3115CN. I've called Dell and they told me that the cause of the problem lays in the scanner-lock. Underneath the scannerlid is a grey lock-button wich parks the scannerlamp. This button seems very sensitive. Just lock and unlock and the problem should be solved.

Posted on Jan 21, 2013


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Posted on Jan 02, 2017

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SOURCE: Dell 962 Printer won't scan

re-install the software that came with the printer.  that should solve the problem

Posted on Dec 02, 2008

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SOURCE: Dell No. 962 (All-In-One Printer)

you need to go to your printer settings and make sure it is set as the default printer for everything. Make sure it is also set as your default scanner. you may also try lightening the image with the lighter/darker setting on the machine. if this continues, you may want to see if a section of the light is burnt out. this wiill cause darkness on scan & copies but not printing from the c drive. Make sure the machine is lighting up completely when is scans or copies. If part of the lighting is burnt out it will be a fix or replace situation.

Posted on Mar 19, 2008

  • 132 Answers

SOURCE: Our Dell 2135cn Laser Printer/Copier/Fax

Bad refurbish. Change width new cartridge.

Posted on Nov 12, 2010

  • 1961 Answers

SOURCE: When I used the document

Clean the scanner bed glass, as well as the ADF platen glass using a lint-free cloth and a glass cleaner.

That will fix it.

Posted on Dec 19, 2010

  • 51 Answers

SOURCE: The printer keeps saying to

I believe the PHD is also called the Imaging Drum. You'll need to buy a new one to replace.

You can find them at Dell's official site:

Posted on Mar 18, 2011

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Can I print wirelessly from my Sony windows 10 laptop to my Dell 2135cn printer?

Yes. Dell has made available both 32 bit and 64 bit Windows 10 drivers for this device so it should work on you Sony. This printer is network enable but it is wired, not wireless so you will have to connect it to your network with a ethernet cable.
Here are the drivers:
Support for Dell 2135cn Color Laser Printer Change product
Here is the manual:

Jan 03, 2017 | Dell 2135cn All-In-One Laser Printer

1 Answer

How do i fix my dell 2135cn printer

If the power button is lit then there is power going to the printer. However, if there is no display coming on then there could be an issue with the system board on the printer.
We can try doing a manual reset to see if that helps.
Unplug the power cable from the printer.
Press and hold Start button(Green button) and Cancel button(Red cross) while you plug the power cable back in.
Let go of these buttons once the power light is lit and check if the display comes back on.
If the issue remains the same then the printer needs to be replaced. Please let us know if this helped. Thank you.

Oct 12, 2016 | Dell 2135cn All-In-One Laser Printer

1 Answer

Error code 093-973 i have installed new toner and still does not work

Click the link below for information on resolving the error with your Dell Printer.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Jul 15, 2014 | Dell 1320c Laser Printer

1 Answer

Memory full how do i clear

This was actually a common problem that was occurring on this model. Dell released a new driver to correct the issue (the link is below). Hopefully that will work for you, if not let me know - I believe there was another work around, but I'll have to dig it up.

May 04, 2011 | Dell 2135cn All-In-One Laser Printer

1 Answer

I am having print quality issues on a Dell 2135cn MFP - print on the left side of the page is light.

Try removing the toner cartridge and gently rotating it back and forth. Often the toner will bunch up like a snow drift and where there is little toner you'll have light or no print. If that doesn't do the trick try another toner cartridge.

Feb 18, 2011 | Dell 2135cn All-In-One Laser Printer

2 Answers

What is the part number for the dell 2135cn phd (print head device) Thank you!

I believe the part number is 330-1435 or P266C or Y459D
(these all are for the same part on the website - Dell uses multiple numbers to refer to the same item)

Feb 10, 2011 | Dell 2135cn All-In-One Laser Printer

1 Answer

Where can I get a PHD for a Dell 2135cn?

Incorrect, the part number is 330-0711. It is the same one for Dell 1320cn / 2130cn / 2135cn/ 2150cn / 2150cdn / 2155cn / 2155cdn. $99 directly from Dell.

Nov 29, 2010 | Dell 2135cn All-In-One Laser Printer

1 Answer

Dell 2135cn black toner prints light grey

The way I resolved the issue is to go to the Printer... literally walk to it (not via Windows or a Driver), Select Menu button on printer->Setup->Admin->Maintenance->Clean Developer. This will clean each toner cartridge or PHD unit, or to stir the toner in a new toner cartridge. Then it started printing solid black again.

It took me hours to resolve this but I hope it helps someone else and spares them the pain.

Aug 13, 2010 | Dell 2135cn All-In-One Laser Printer

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