Question about Dell 966 All-In-One InkJet Printer
I've been able to keep the back door open and watch as the ptr tries to feed paper. The feed rollers are not turning but usually the white gears do turn. Sometimes those gears don't turn as well. I tore the ptr apart and everything turns by hand. None of the gears are missing any teeth. Thinking maybe the spring clutch on the feed asy is bad since it will turn both directions. Thought those type of spring clutches only turn one way and stop the other. Can't seem to find any parts manuals for this ptr to find a part number. Any suggestions? Thanks.
The dell website may help you to get some answer
if not you can get online tech support. one on one. it is free.
Posted on Oct 22, 2008
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